Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 7, 2023

Lennon, and every other support agent on dsers is so quick to respond and super helpful with anything and everything i need literally 24/7. Not to mention the app saves me literally hundreds of hours of work! <3

IconicBerry
United States
15 days using the app
DSers replied December 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2023

Customer support responds in minutes even with free plan. Thank you Vivian and Aimee!

ProofPet
Finland
3 months using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Pessoal, realmente o atendimento deles é impecável, tive um atendimento extraordinário, paciente. estou muito feliz com essa super parceria.

Dindee
Brazil
2 months using the app
DSers replied January 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

Sandy was amazing!!!

Milovaa
Switzerland
7 months using the app
DSers replied January 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

otimo atendimento, me ajudou no que precisei .

oqprecisa.com.br
Brazil
4 days using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Thank you for your quick efficient help Myra.

ShopQanya
United States
7 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2024

Alice, thank you for Perfect Help!!!

ugo IT shop
Switzerland
About 2 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 11, 2024

Jenny is a superstar. Answered my questions and solved all the issues i had. just in a minute everything was sorted out.

THE COMPANY
Australia
10 days using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Olivia helped me today! 5 Stars

ZoomZoom
Denmark
1 day using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Krystal's online customer service is exceptional, providing prompt and helpful responses to all inquiries. Their team is knowledgeable and courteous, ensuring a smooth and satisfactory resolution of any issues. This high level of online support greatly enhances the overall customer experience with Krystal and DSER’s

HillSide Hub
Canada
About 1 month using the app
DSers replied December 7, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team