Reviews (30,229)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

September 9, 2024

Support ist richtig schnell und freundlich

EpicRapid
Germany
12 months using the app
DSers replied September 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 6, 2024

Super. Merci Colleen !

Pilou-Pilou Store
France
Almost 2 years using the app
November 6, 2024

Me ayudo mucho el soporte de gloria!!!

familybrilliant
United States
About 2 months using the app
DSers replied November 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2024

they have a 24/7 help center so if i got problems with an order "Rita" helped me very well out of it. Keep going

Mel2Design
Germany
5 months using the app
DSers replied June 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Sehr freundlich und guter und sehr schneller Support ^^

Jamousio
Germany
7 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 13, 2024

I had a very good experience with customer support and they solved my problems very professionally with complete definition. absolutely satisfied

Home Gadget Oasis
United Arab Emirates
About 2 months using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 16, 2024

Aurora was very helpful. I was having issues pushing items to my store, and she walked me through the resolution efficiently and courteously. I give her 5 stars. Thank you for assisting me with this issue.

Glamour Weaves
United States
8 months using the app
DSers replied June 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 1, 2024

The integration works well, and the customer service Bianca was really helpful!

Petz Bazaar
Australia
3 months using the app
DSers replied July 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Plutôt simple d'utilisation et complet.
J'ai rencontré un problème de boutique mais l'assistance à été très réactive et professionnelle. Je recommande !!!

Home & Style
France
About 2 months using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Great support from Rita! She went beyond my expectations to give me the answers I needed to solve some of my issues.

EcomXpressHips
United States
Almost 3 years using the app
DSers replied June 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team