Reviews (30,229)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 23, 2024

Maria was perfect for the problem i had thank to her

GutsArk
France
17 days using the app
DSers replied July 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 7, 2024

Rin was very helpful and fast with solving my issue. Clear communication and very friendly.

Lascavio
United Kingdom
27 days using the app
DSers replied July 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Fantastic customer service! Fast and professional answers! 10/10

BelliBelt
Sweden
About 5 hours using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands

oldcarlton
Switzerland
About 1 hour using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Had an issue that I couldn't fix myself and within minutes (took me longer to log into Facebook) I had the answer and Isak fixed it for me. 100% professional and 100% satisfied

Premier Shopping Mall
Canada
5 months using the app
DSers replied June 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 17, 2024

Sandy was great helping me out with my issues

WanDuffel
United States
3 months using the app
DSers replied July 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 3, 2024

excelent - extremely annoying, it's not enough that they only advised me to contact one of their regional couriers and they want 5 stars - I scored 4 stars and wrote excellently - and they kept pestering me every day to change it to 5 stars

Handn Company Ltd.
Bulgaria
8 months using the app
DSers replied June 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2024

DSers ist eine sehr gute Plattform um sein Geschäft voranzutreiben. Alles ist verständlich erklärt anhand von ausführlichen Texten oder Videos. Sollte man doch nicht weiter wissen, hilft der Support sehr schnell.
Danke hier an Vivian, für die schnelle und ausführliche Lösung meines Anliegens. Vivian hat mir sehr schnell geantwortet, alle meine Fragen zur vollsten Zufriedenheit beantwortet.

Amazing Mall
Germany
Over 1 year using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 29, 2024

Rita was awesome, help me with my problem super quick, from start to finish. Awesome support

UrSuperMart
United States
29 days using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Zina got the job done correct and fast, great service

Mikserija
Germany
40 minutes using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team