Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

January 2, 2024

Raphael is the man!

All Things Baby
United States
6 months using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Tiver problemas e a Ralla me auxiliou e deu tudo certo, app de fácil utilização.

Beleza Feminina
Brazil
About 13 hours using the app
Edited March 22, 2024

Sherry was helpful all the information I request she send it and it help to improve my business

Iklokstore
Venezuela
4 months using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 11, 2024

I run into a problem and i contacted support and Sherry came to my aid. Her help and guidance were and easy to follow in helping my problem. Very satisfied with her support.

illumlit
Australia
2 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Super service client de Selena, très réactif et m'a économisé bcp de temps sur un problème que j'avais pour traiter les commandes.

Onola
Belgium
4 days using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

I had a question about shipping cost for 1 or more products that were being sent to the same more person. The DSers representative was really helpful in addressing my concerns.

Zinoxia
United States
About 14 hours using the app
DSers replied April 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

super service, recommend to all

ModaBytes
Germany
About 17 hours using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

The fastest support I've ever received...very good

Art Casa
Brazil
3 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Gostaria de agradecer em especial a atendente Vivian, me ajudou a solucionar meu problema, que ela tenha só coisas positivas na vida dela!

Lady Viena
Brazil
6 months using the app
DSers replied January 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Thank you Blanca for the quick, helpful and nice support. Very good job, thanks for the help

PureMotionLife
Germany
7 days using the app
DSers replied February 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team