Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 28, 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
United States
Over 2 years using the app
DSers replied May 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 30, 2024

Looks like a great app. Haven't really test it yet but they have great support! Thanks.

Shrink Pack
Canada
3 days using the app
DSers replied August 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 20, 2024

My issue was solved!!!

MAJOTA
Portugal
16 days using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 13, 2024

The session with Vivian was great. She took care of my problem right away . The solution was easy to follow it worked. I appreciated the help DSers help was great not to have to wait for answers. Thank You

SportCarry
United States
8 months using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 8, 2024

I want to say that the customer service is very kind and nice, a girl named Sherry helped me with a problem I had and she solved it quickly and professionally

dog online
Israel
10 days using the app
DSers replied July 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

DSers ist eine sehr gute Plattform um sein Geschäft voranzutreiben. Alles ist verständlich erklärt anhand von ausführlichen Texten oder Videos. Sollte man doch nicht weiter wissen, hilft der Support sehr schnell.
Danke hier an Vivian, für die schnelle und ausführliche Lösung meines Anliegens. Vivian hat mir sehr schnell geantwortet, alle meine Fragen zur vollsten Zufriedenheit beantwortet.

Amazing Mall
Germany
Over 1 year using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 25, 2024

Vivian was the best of the best, nice interaction and good job to all the team! Great costumer service really ;)

BohoStyle
Switzerland
4 days using the app
DSers replied July 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 30, 2024

Blanca assisted me very quickly and enthusiastically.

NexaNaps
United States
1 day using the app
DSers replied October 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

Amei o atendimento de suporte, sempre que preciso me atendem super bem!

Musa do Verão
Brazil
4 months using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Blanca was very lovely and really fast processing our request. mt-07. really love the attention and the speed to be contacted by a member of the support team.

YoBagg
Switzerland
4 months using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team