Reviews (26,264)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

January 23, 2024

Lucy was extremely helpful and solved all my queries in a quick fashion and really helped me understand how Dsers works. Lucy is a star!

Nova89
United Kingdom
2 months using the app
DSers replied January 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 19, 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
France
8 months using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

I spoke to Sebastian today and he was amazing at helping me with everything i needed to know and i had a lot of questions to ask and he answered all and was very very patience with me i appreciate all that he has done for me as he even done step by step screenshot and that helped me a lot!!!
thank you so much sebastian you are great!!

Forever Beautiful Business
United Kingdom
3 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 15, 2024

dsers is pretty good and staff are incredibly helpful i had my issue resolved pretty quickly by Isak

if your just starting ecom or drop shipping this has to be your go to app/website its the best out of the lot

Clo†hing Fana†ics
Australia
4 months using the app
DSers replied January 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Fui atendido muito atenciosamente pela Lúcia e agradeço por todo auxilio que me forneceu, resolvendo meu problema de forma muito gentil e prestativa. Parabéns você realmente me deu a solução que eu precisava! Show!

PlayUpStore
Brazil
9 months using the app
DSers replied February 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Olivia is the best, thank you

LGBT Room
Serbia
4 months using the app
DSers replied February 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Lennon - Customer Service Rep Very Helpful and Responsive

HavreDSV
United Kingdom
About 2 months using the app
DSers replied March 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Thank you for the best support, i reccomend DSers.

Shakevo.
Sweden
2 days using the app
DSers replied April 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Lily, helped me very well. she helped me with multiple problems and gave me clear instruction to solve my problems.

Dumpling Buddy
Netherlands
About 2 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Falei com o atentende Wendy da DSers que foi bastante atencioso e rapido

Ara
Portugal
About 1 month using the app
DSers replied March 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team