Reviews (26,264)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

January 11, 2024

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
Germany
12 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 29, 2024

I had a support question and was matched with Lily. Lily did a great job helping me answer my question quickly. 5 stars!

Elysique
United States
5 months using the app
DSers replied January 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Via was a sweet heart!

Knitzy
United Kingdom
2 months using the app
May 2, 2024

Suporte sensacional, conseguiu me ajudar a resolver o meu problema com muita agilidade.

Império DL
Brazil
3 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Un Equipe Excellent et Olivia est rapide et exacte en répondant a toute question en générosité

LE MEILLEUR
Canada
29 days using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2024

I needed assistance with my store set up and I was assisted promptly and I got all the guidance and help I needed. The service was great and the operator went the extra mile to help me.

partyjeans
Australia
9 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

Sylvia assisted me today and I am so grateful for her help! I was very lost before I messaged for assistance and she made everything so sooo clear for me. She is definitely a great customer service rep. HIGHLY RECOMMENDED! Great job Sylvia!

The Homemaker's Choice
St. Lucia
4 months using the app
DSers replied January 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Aimee , muito satisfeito com seu auxílio e dedicação no que faz .
Parabéns á vc e a DSERS por ter excelentes profissionais , que
nos ajudam nas demandas do dia dia .
Obrigado mesmo !!! NOTA 10

Melhores Promoções & Preços
Brazil
20 days using the app
DSers replied March 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

I write this review for Lucia who helped answer my questions very quickly and accurately. I am very happy to receive her support. I give a 5-star review and thank you very much Lucia.

woofgags
United Kingdom
3 months using the app
DSers replied January 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 12, 2024

Ao entrar em contato com o suporte fui atendido pela Irene, a qual se mostrou muito atenciosa e dedicada a solucionar meu problema. O qual rapidamente foi solucionado sem complicações, com uma ótima experiência na plataforma. Obrigado DSers, e obrigado Irene!

Dort Shop
Brazil
About 1 month using the app
DSers replied April 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team