Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 31, 2024

I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!

Sporticaa
Canada
11 months using the app
DSers replied June 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited July 9, 2024

The app is great and works well. The support, though, is amazing! super fast and responsive: Ivan has been incredibly nice and patient with me and went the extra mile to help me to solve my problem!
One of the best CS ever met in my career!

Thanks again Ivan!!!

Takumi Kitchen
United Kingdom
About 1 month using the app
DSers replied June 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Today we had an amazing customer service experience with Villanelle! She was fabulous! We were having an issues placing an order, and she tried everything to get us connected, which she did! I had to leave in the middle of the chat, and she stayed on, helping other people while I was gone and then helped me again! I have never had anyone do that for me before. Definitely a 5-star customer service representative!!

Snickby | Your Pet's Favorite Store
United States
6 months using the app
DSers replied May 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Gracias a Chloe arreglamos un problema que teniamos en nuestra pagina

Encuentra & Disfruta
Chile
6 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 5, 2024

Villanelle a répondu à ma question très rapidement et m'a offert la bonne solution à mon problème du premier coup! Merci beaucoup, tu es la meilleure!

Boutique Kai Chic
Canada
6 months using the app
DSers replied August 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

This is realy wonderful service

EliteCase
Vietnam
3 days using the app
DSers replied October 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 16, 2024

This is a great Helper! :)

Tinte Store
Türkiye
4 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Had a few issues and concerns regarding my dropshipping process but Isak from customer support helped resolve all issues and concerns in a very professional manner. Impeccable customer support which provided me with a sense of security using Dsers knowing that there will be support from Dsers if users are encountering any issues.

My Store
Australia
12 days using the app
DSers replied June 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 19, 2024

excellent customer service. fast and relevant

FinnFur
Romania
27 days using the app
DSers replied July 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 31, 2024

This is my first time using support and I have to say that I was impress in the service that I received from Ralla. She was patient and was able to understand my problem that got resolved. Thank you.

Ask Clem Today Market Trends
United States
7 months using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team