Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 19, 2024

excellent customer service. fast and relevant

FinnFur
Romania
27 days using the app
DSers replied July 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 31, 2024

This is my first time using support and I have to say that I was impress in the service that I received from Ralla. She was patient and was able to understand my problem that got resolved. Thank you.

Ask Clem Today Market Trends
United States
7 months using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2024

i hope they see how good u are 5 star, fast , smart, and good comminution they are lucky to have one like you
thank u so much .

CanzoShop.com
Canada
2 months using the app
DSers replied June 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 23, 2024

Thank you Rita for her support, it was a great pleasure to get answers for my questions.

Sport and Health
Ukraine
7 days using the app
DSers replied July 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2024

this online e-commerce stuff is very frustrating and I have a lot of patience.I am not trying to be overconfident but it even makes me lose patience. I had a problem and got on chat with "Aimee" and she not only put up with my spiciness but helped fix my problem. I know the chat people put up with a lot out of us merchants and they are great at their jobs.

EaglesNest-07
United States
4 months using the app
DSers replied May 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Thank you very much for helping me Rita. You really solved my problem in just a few moments.

YARRAMAR™
Brazil
About 2 months using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 27, 2024

Rita fue excelente! Me ayudo y fue coordial

Elovia Oficial
Spain
29 days using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Excelente suporte para com os clientes, vale apena ter !

Smart Picks Zone
Portugal
1 day using the app
DSers replied October 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 13, 2024

Customer support is very good and helpful, particularly a customer support agent named Chloe.

Casual Craze
Canada
3 months using the app
DSers replied July 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2024

I had an excellent experience with DSers-AliExpress Dropshipping. Isak resolved my problem quickly and efficiently. His professionalism and expertise made the process smooth and stress-free. I am very satisfied with the service and highly recommend this application.

Bigtoysworld.com
Belgium
6 months using the app
DSers replied June 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team