Reviews (29,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 9, 2024

Villanelle was very patient with me and helped me sort out my various problems. It's perfect, I thank her.

Plante Artificielle Déco
France
Over 1 year using the app
DSers replied May 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 21, 2024

Lucy was extremely helpful in solving a problem I had been having for quite some time, which was not being able to log in with the credentials I had been using. So, in a matter of minutes, she was able to solve a problem that I had been having for a couple of months that was causing problems with order fulfillment in my online store. Thank you Lucy for your attention and helpfulness.

GrimHoozy
France
7 days using the app
DSers replied May 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Aimee was amazing!

Very patience and understanding. Helped me resolve all my issues and provided me with relevant information that will assist me in my future endeavor's.

daughters N sons
Australia
6 months using the app
DSers replied May 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 30, 2024

Excellent costumer service ,she helped me very quickly to resolve my issue Rita Thank you so much

Rainbow's Behavior Corp
United States
About 1 month using the app
DSers replied June 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Great support, thanks!

Koda Bay
United States
2 months using the app
DSers replied June 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 24, 2024

They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful.

These guys are helpful.

Total Weeb
United States
4 months using the app
DSers replied April 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 26, 2024

La srita. Wendy me salvó la vida al solucionar el problema que tenía con mi tienda de Shopify donde todos los productos me aparecían como agotados. Wendy te mereces no 5 sino miles de estrellas.

Confort Digital
Mexico
About 2 months using the app
DSers replied June 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Aimee was quick and very helpful with helping me set up admitad with dsers!

Mommas Kitchen
United States
About 2 months using the app
DSers replied June 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 14, 2024

super schnelle Antwort, Jac vielen dank dir dafür

som-ec
Germany
4 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

bon service

CASAMARA
Belgium
5 days using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team