Reviews (26,031)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 7, 2024

Suporte muito atencioso e prestativo

Ideeze
Brazil
4 months using the app
DSers replied February 11, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

The app is really helpful for operating our Online Store. Today, Chrissy supported me successfully with a small question I had. Really kind and quick support :) !

Mahea Organizer
Germany
6 months using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Sandy provided such swift assistance, even on a Sunday! Thank you so much.

Alo christian
France
7 days using the app
DSers replied March 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 16, 2024

Chrissy muito obrigado pelo seu atendimento, me ajudou muito no suporte, e fico feliz em saber que tem profissionais por trás nos dando todo esse apoio no Dsers, muito grato pela atenção.

Teixeira ofertas
Brazil
About 1 month using the app
DSers replied February 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 18, 2024

"I'd like to express my gratitude to Tiffany for resolving the issue I had with the Dsers application. Her dedication to solving the problem was evident throughout our communication. She patiently guided me through the troubleshooting process, ensuring that I understood every step. I am thoroughly impressed with her professionalism and technical expertise. Thanks to her efforts, my experience with Dsers has been greatly improved. I would highly recommend her to anyone in need of assistance. Thanks again, Tiffany!"

Mascote Leal
Brazil
28 days using the app
DSers replied February 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 31, 2024

Merci à Raphaël qui m'a beaucoup aidé à corriger une commande que je n' arriver pas à passer avec succès, il m'a montré comment procéder pour que l'erreur ne se reproduise pas. Cela m'a été d'une grande aide !

Tuperlo
France
10 months using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Rin you are awesome you help me a lot, you deserve 5 star. Keep going with good work !!!

Duo Dojo™
United States
10 days using the app
DSers replied February 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Entrei em contato com esta plataforma devido a um equivoco meu ao abrir conta no aliexpress e gentilmente a atendente deu me a devida atenção e orientou me todos os passos necessarios para refazer a devida configuração entre as plataformas. Fiuei muito satisfeito e grato com o atendimento da Dsers.

FM Shop
Brazil
1 day using the app
DSers replied March 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Today contacted Rfimp from Dsers. Very nice communication and support.
Thank you for knowing your job so good.

BrickMania
Germany
About 3 hours using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Tive suporte de Olivia, a qual foi muito prestativa e rápida, solucionou meu problema. App top, aprovado!!

Planeta PetShop
Brazil
11 days using the app
DSers replied February 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team