Reviews (26,232)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

May 21, 2024

simplesmente excelente, experiencia boa!
precisei de suporte no dia 21/05/2024 e a irene me atendeu e resolveu meu problema excelentemente.

ShopMarini
Brazil
2 months using the app
DSers replied May 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 10, 2024

perfect service, fast, nice person. 10/10

sparkshop
Mexico
3 months using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

I had an issue with the mapping of my products and Wendy was really patient and helpful with me in this occasion. She took her time and helped me get sorted. Great experience.

Finer Fings
United Kingdom
8 months using the app
DSers replied January 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 5, 2024

The service was absolutely fantastic and efficient. Congratulations!

Greenwave Store
Brazil
8 days using the app
DSers replied May 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Nice app and great customer support from Sally

Karrello
United Kingdom
3 months using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 17, 2024

¡Lennon estuvo fenomenal! Mencioné que era nuevo en el Drop shipping y el hizo un esfuerzo professional para responder a todas mis preguntas. Las capturas de pantalla que me proporciono me llevo a la conversación a otro nivel, ya que soy un aprendiz visual. ¡Muchas gracias por el excelente servicio al cliente Lennon!

CocinaExpress
United States
2 months using the app
DSers replied February 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 30, 2024

Irene helped me very well with a clear explanation, top service!

HydroForce
Netherlands
5 months using the app
DSers replied January 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 2, 2024

kind and helpfull

Quickbuy
Poland
1 day using the app
DSers replied June 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Helped me place my first order ever, super pumped!

Shop Trend Flare
Canada
3 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Rita saved my day and my order, thank you!

Triestro
Poland
About 1 hour using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team