Reviews (26,032)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 12, 2024

Service client super ! j'ai rencontré un problème sur le suivi de mon stock le service client ma aidé en direct pour chaque étape, au top !

Sacocci
France
4 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 7, 2024

App é muito bom, o atendimento foi excelente. Eu recomendo o Dsers! Profissional de qualidade atendendo o chat!!! Muito obrigado Rfimp, seu atendimento foi excelente.

Arysth Store
Brazil
7 months using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Sandy is the best! Very patient, guiding me step-by-step until my issue was resolved.

Games Galore Store
United States
Over 1 year using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 13, 2024

One of the best help I have ever got, Service on the highest level. Thank you it specially I am satisfied with DSers customer service from “Selena"

Fipa Pyjamas
Sweden
3 months using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Lucia was very helpful, polite and quick. She was professional and quickly solved my issue. Thank you Lucia.

COSF, Enjoy The Outdoors
United States
About 1 year using the app
DSers replied February 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 22, 2024

great support from Cynthia and Lucy! solved all my problems

bubbletail
Poland
About 2 months using the app
DSers replied February 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 7, 2024

Il y à beaucoup de tuto pour comprendre et le SAV est très proactif.
J'ai échangé avec Alice qui m'a expliqué vraiment toutes les étapes pour résoudre mon problème, elle a pris tout son temps et c'est rare.
Merci à elle pour son support,

Wonder Brushes
France
8 days using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Sandy helped me to resolve the problem that occured with my order in just a few minutes. Thank you, Sandy!

doggocatso
Poland
About 1 year using the app
DSers replied February 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited April 3, 2024

Muita cordialidade e eficiência no atentimento, parabébs!

VERY EASY STORE
Brazil
7 months using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 7, 2024

A atendente Vivian , me ajudou muito, conseguiu resolver meu problema em questão de segundos. Estou muito satisfeita com seu atendimento.

Mamãe, Olha isso!
Brazil
7 months using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team