Reviews (26,232)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

February 9, 2024

SO TENHO A AGRADECER A KRYSTAL POR TODO CARINHO E PACIENCIA QUE TEVE COMIGO, MUITO OBRIGADO .. CONTINUE SENDO ESSA PESSOA MARAVILHOSA , DEUS IRA TE HONRAR MUITO AINDA . MUITO OBRIGADO

Minha loja
Brazil
4 months using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Blanca que dire, rapidité et efficacité! elle a regler mon souci en 2sec

Scirpe
France
3 days using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Great customer service

Cosy Night
France
3 months using the app
DSers replied March 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Sherry , muito rápida e atenciosa

Lifeli
Brazil
8 months using the app
DSers replied February 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

These guys are really helpful. I've have been in contact with a few different people at DSers and they are all great. Most recently Sherry, she been here for me from the moment I needed assistance, Sherry was kind and professional. 10 out of 10 stars from me.

Get Beached Australia
Australia
3 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 31, 2024

The customer service team are fantastic, I was struggling to add a product and publish it onto my website and Irene guided me through every step of the way, I really cant thank her enough. I am so grateful for Irene's guidance.

GoodwinFitness90
United Kingdom
11 days using the app
DSers replied February 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 1, 2024

struggled with my orders as we new and tiffany helped us step by step and resolved the issues i was having.

Kraazi
United Kingdom
3 days using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2024

J’ai eu un soucis donc j’ai contacté Dsers via messenger et Isla m’a répondu en quelques secondes. En 2 minutes à peine mon problème etait réglé. Je recommande

Abat jour rotin
France
10 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 14, 2024

I had a problem mapping the product, unable to get it to work. When I contacted Dsers I received very good service from OLivia, she helped me and managed to solve my problem, 5 stars!

lojas apek
Brazil
3 months using the app
DSers replied January 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 20, 2024

Great costumer service that was given by Olivia, that provided me support with kindness and care. She even sent me screenshots for my optimal understanding. Thanks. Very satisfied:)

ReInventra
Israel
About 2 months using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team