Reviews (26,232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.
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Had some problems with product quantity amounts and being unable to be fulfilled I contacted support and Ralla Helped me out and gave me all the answers I needed! Even went beyond giving me more information. Thank you Ralla, helped me out big time.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Great program and support, I contacted Rita, she is a real expert in her work. I recommend it
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
OMG! The patience Amity had dealing with my issues should be in the record books. I would like to thank DSers for hiring such an amazing support specialist, and a grateful thanks to Amity. My only wish is that I could receive your service every time.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
La réponse rapide et précise de cette application m'a surpris, merci à Aimee qui m'a résolu avec des captures d'écran pour me faciliter la vie, j'apprécie beaucoup.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thanks for the patience in explaining everything.
Wow... Customer support is phenomenal. She guides me on every detail of how to set up my store. Amazing. Hopefully, their service will not change.
Hi there
Thank you so much for taking time to write this feedback to us.
It seems that your issue is due to the AliExpress supplier that keeps canceling your order.
We're sorry about that and we recommend finding another supplier.
You should also keep in mind that some areas of the world may not be available for deliver, such as Marshall Islands.
Feel free to reach out if you need further help!
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Solved! Today I received this message on my Shopify admin page.
DSers-AliExpress Dropshipping needs to be updated by the app developer. Contact them for support or uninstall the app.
Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.
We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Thank you Jenny for assisting was very helpful!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very satisfied, thank you :))
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Chrissy, thank you for fast help and understanding!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The best service to buy on Aliexpress, the customer service is very good. Thank you Sally for the help you give me to make everything work well
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team