Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 18, 2023

Blanca did a great job in helping me through fulfilling my first online order. Thank you so much!

Birdie & Bean Creations
United States
About 2 months using the app
DSers replied November 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

"Aimee" est la meilleure ! elle m'a guidé pas à pas jusqu'à ce que mon problème soit résolu.

Ma boutique
France
3 months using the app
DSers replied April 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2023

Emma was very helpful. Glad she took a bit of worry off my shoulders and was able to clarify and explain things with me. Thank you

Complete Anime
Australia
4 months using the app
DSers replied November 8, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Wendy is very helpful and friendy

ActionTitan13
Hong Kong SAR
5 days using the app
DSers replied February 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2023

I was having a problem with my store and Isla was very helpful. Support here is the best :).

My Store
Poland
3 months using the app
DSers replied November 16, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

A Alice realmente me ajudou muito, teve muita paciencia com os meus problemas e sempre se mostrou prestativa em ajudar-me a solucioná-los, agradeço muito a ela, pois no inicio da conversa estava perdida e no final ela consegui explicar-me e mostrar tudo o que eu precisava fazer para solucionar o meu problema. um amor de pessoa, super simpática e muito prestatida. obrigado (:

Alice really helped me a lot, she was very patient with my problems and was always helpful in helping me solve them, I am very grateful to her, because at the beginning of the conversation I was lost and in the end she managed to explain and show me everything I needed to do to solve my problem. a loving person, super friendly and very helpful. thanks (:

ShopPluss
Portugal
7 months using the app
DSers replied November 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Bonjour, service impeccable, Myra a répondu à mes questions en quelques secondes avec screenshot à l'appui, réactive et claire, elle m'a aidé à résoudre le problème très rapidement !

Sublime Rituel
France
3 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 1, 2024

I had the pleasure to talk with Sandy. My questions were answered in a short time. Thank you Sandy! :)

Pettypurse
Germany
About 1 hour using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 24, 2023

Wenndy, the DSers representative, provided me with exceptional service. He was helpful, knowledgeable, patient, and courteous in addressing my questions and concerns about the platform. His ability to handle customers and his professionalism made my experience very positive. I look forward to continuing to use DSers with the confidence of high-quality support. Congratulations to Wenndy and the DSers team!

ORNE — decor studio
Brazil
Almost 2 years using the app
DSers replied October 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 3, 2024

Vivian me ajudou com minhas dúvidas, atendimento ótimo. Muito Obrigado

Coends
Brazil
20 days using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team