Reviews (30,305)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 1, 2024

Very fast and helpful!

Vellusio
United States
About 2 years using the app
DSers replied July 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 5, 2024

Isak was really helpful today. Thank you!

PageEase
United States
3 months using the app
DSers replied July 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 20, 2024

Fui muito bem atendido pela Lydia do suporte, teve um belo desempenho, muito atenciosa e clara. Agradeço por proporcionar uma bela experiência.

Kino
Brazil
About 1 month using the app
DSers replied July 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2024

Thank you Maria, You have been really helpful

Pots de Fleurs and Co
France
About 4 years using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 29, 2024

The customer service does a good job, they answered all my questions very quickly and efficiently, thank you

Pure Comfort Shop
United States
12 days using the app
DSers replied July 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 3, 2024

Aimee was super sweet and help a lot.

Kalishopsmart
United States
5 months using the app
DSers replied July 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Paradis de Bébé
Canada
29 days using the app
DSers replied June 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

Dsers assistance is really efficient, a huge thank you to Maria!

Nova
France
41 minutes using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 20, 2024

All good. just needed a quick question answered

Wags and Giggle
Australia
3 months using the app
DSers replied July 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Had issue with pricing and Sherry was super helpful! Literally took me 2 minutes to fix :)

LilyandDress
United States
2 months using the app
DSers replied June 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team