Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

January 8, 2024

Alice did an amazing job helping me. Not only was she very fast to reply but she was very polite and found a solution for my problem in no time. That's how customer service should be!

Secret Photo Necklace
Switzerland
About 2 hours using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 16, 2024

I was having some doubts about the page and Blanca helped me so much, that was fast and easily. She's really good on her job. Thanks

HeyBuddy
Australia
About 1 hour using the app
DSers replied January 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2023

The best support team wow love the support they solving problems very quickly and full access of our account so they can help us very well and very cooperative

ORDER DRONE NOW
India
4 months using the app
DSers replied November 30, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

Sandy a était top.

Très réactive, on a regler mon probleme tres rapidement .

CASA AMADA
France
23 days using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 12, 2023

I would recommend the Customer Service from DSers. Bruna was very helpful and kind. But the best thing from her was that she was REALLY patient and I really appreciated that. I'm not like a preson that doesn't know how technology works. But I don't want to press a button that messes up my business. Anyway. I really enjoyed the help that Bruna gave me. 10/10 for me.

Shootie
Guatemala
4 months using the app
DSers replied November 13, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2023

Amazing app and very helpful customer service!! Olivia helped me with my problem in no time! I did not even blink and everything was solved! <3 Thank you!

Camelie.pl
Poland
Over 1 year using the app
DSers replied November 12, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2023

I would love to thank Alice for helping me with my mapping issues. She was very patient and understanding with me and helped walk me through the process to the solution. Without her I would still be stuck. Thankyou Alice

Carson’s Corner
Canada
6 months using the app
DSers replied November 23, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited January 22, 2024

Service efficace, des demandes avec les mots clairs ne font pas attendre, tellement c'est agréable, on a envie de rester plus longtemps, à chatter avec…, lol
vraiment un service impeccable, Merci Lucia

Gostylez
Canada
5 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Lily was wonderful! She helped solve my problem with ease. Give her a raise! She was kind and quick with her customer service. Thank you Lily!

Wandering Home Co.
United States
33 minutes using the app
DSers replied January 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2023

the lady on chat was amazing and she helped me so much. I know it will take a while but Jully was great. I am very appreciative of all the help that was given to me i hope to talk them again when i need help. Thank you so much

My Store
United States
12 days using the app
DSers replied November 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team