Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

June 1, 2024

I got in contact with Vivian to help me out with a problem, she was very helpful and kind, very patient and nothing was too much! she had the answer to my problem within minutes! thank you very much and great customer support

Kerovo
Netherlands
1 day using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Prompt customer service and I really enjoy the integration to push items to my Shopify store

Teddy Blaze
United States
6 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 8, 2024

Thank you Chloe! Fast response and very helpfull!

Vendy
Sweden
About 2 hours using the app
DSers replied September 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 31, 2024

Aimee is GREAT, she not only assisted me, but she also taught me how to solve the problem if the happened again.

Travel Hub
United Arab Emirates
18 days using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Thanks fast service and understand also in other language.

Heart&Co
Netherlands
14 days using the app
DSers replied June 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Quiero agradecer a Zina por su excelente servicio al cliente en DSers. Desde el primer contacto, fue profesional y amable, resolviendo todas mis dudas sobre dropshipping de manera rápida y efectiva. Su conocimiento y atención al detalle me hicieron sentir valorado como cliente. Gracias a su apoyo, pude solucionar sin problemas mis inquietudes. Recomiendo encarecidamente este servicio, gracias a la increíble ayuda de Zina. ¡Gran trabajo!

BEC Busca, Encuentra y Compra!
Colombia
19 days using the app
DSers replied October 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

hello there good support from the person Isla it was great support she answered all my question thanks a lot keep up the good work very thankful

CHIVO SHOP & INVESTMENTS
United States
Over 2 years using the app
DSers replied April 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 11, 2024

very very well and fast

SlliceDice
United Kingdom
About 2 hours using the app
DSers replied September 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Thanks to Blanca, she helped me with an issue with my account. She was reactive and efficient !

Mon Amie Peluche
France
About 1 year using the app
DSers replied May 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

atendimento muito bom, são bem atenciosos

Loja Doiseff | Todos os direitos reservados.
Brazil
Over 1 year using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team