Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 9, 2024

I had contact with Aimee. Super nice and helpful. She helped me find a solution to my problem super quick! Very ahppy with the service.

FurFree
Sweden
About 1 month using the app
DSers replied June 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2024

I've been using DSers for a few months now, and I have to say, it has completely transformed the way I manage my dropshipping business. The ability to place multiple orders to AliExpress at once has saved me countless hours. The integration with Shopify is seamless, and the automated updates ensure my product information is always accurate. The supplier optimization tool is fantastic; it has helped me find better suppliers with more competitive prices. Thank you, DSers, for making my dropshipping journey so much easier!

My Store
Algeria
25 days using the app
DSers replied May 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2024

I am incredibly grateful for the outstanding support that I have received from Via, from the moment she began working with me. Her knowledge and expertise and genuine willingness and patience to help me was evident. I felt supported and valued throughout our interaction. The dedication and exceptional support were commendable'

Makbw
United States
2 months using the app
DSers replied June 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2024

La qualité du service de la part de Tiffany est vraiment super. La rapidité également. Tiffany a pu régler mon problème rapidement. Je suis très satisfait.

home21
Belgium
Over 1 year using the app
DSers replied July 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 30, 2024

Great Customer Service from Lena! Fast and on point!

Nostalgia64
Romania
About 1 hour using the app
DSers replied September 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 10, 2024

The app is great and when I had a problem, an attendant called Olivia gave me excellent help and solved my problem very quickly :))) I am very satisfied!

Creativity
Brazil
11 months using the app
DSers replied June 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

i worked with Vivian today and i had issues with my orders. Vivian walked me through and guided me patiently. Really thankful for her guidance and patience

Stellar Vision
Singapore
5 months using the app
DSers replied June 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2024

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Miss Bliss
Brazil
15 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited July 9, 2024

Isak and Villanelle were the best with me. they replied so fast with the better solution of my problem. I am very satisfied with the app & support :)

sefiahair
France
4 months using the app
DSers replied June 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 8, 2024

Goodnight! Tonight at 7:30 pm I needed support from DSER and was helped by a friendly and attentive analyst named Sandy, very professional and very knowledgeable, who helped me solve my problem between the DSER platform and Aliexpress. Therefore, my requests began to be processed and I would like to express my gratitude to the DSER representative. I loved the service!!!!

My name is, ISAAC +55 81 99266-3054 (zap)

WORLK SHOP
Brazil
3 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team