Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

February 28, 2024

Atendimento foi excelente, mesmo as 23:00 me ajudaram com tudo que precisei!

BellaMani
Brazil
10 days using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2024

Solved my problem very quickly, thank you Lucy

Satory Security
Estonia
2 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

Thank you for Sherry helping me solve the problem, and helping me log in to the account.

YOYOORANGE
China
6 months using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 1, 2024

merci pour l'aide service rapide parfait.

BS-Boutique "Beauté&Santé"
France
2 months using the app
DSers replied April 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Der support war echt nett und konnte mir auch bei meinen problemen helfen. Geholfen hat mir Sylvia

Qoudex
Germany
3 months using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Atendimento excelente, rápido e eficaz!! Quem me atendeu foi a Cynthia, super educada e atenciosa. Obrigada!!

Compre Mais
Brazil
13 days using the app
DSers replied March 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 3, 2024

Je tiens à exprimer ma sincère gratitude envers Lenon pour son aide précieuse. Sa réactivité, son professionnalisme et sa volonté de résoudre mes problèmes ont été remarquables.

Grâce à son assistance, j'ai pu surmonter un obstacle technique avec succès. Je recommande vivement Lenon à tous ceux qui recherchent un support fiable et efficace. Encore merci pour votre excellent service!

Galeries Bell
France
About 1 month using the app
DSers replied March 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 30, 2024

Service au Top, tout est bien installé, merci

Zen et Belles
France
2 months using the app
DSers replied March 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Entrei em contato com esta plataforma devido a um equivoco meu ao abrir conta no aliexpress e gentilmente a atendente deu me a devida atenção e orientou me todos os passos necessarios para refazer a devida configuração entre as plataformas. Fiuei muito satisfeito e grato com o atendimento da Dsers.

FM Shop
Brazil
1 day using the app
DSers replied March 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Great Customer Service

Auto Blend Cup
Canada
3 months using the app
DSers replied February 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team