Reviews (26,264)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

May 8, 2024

O atendimento da Vivian foi excepcional! O Desers é uma plataforma incrivel e o atendimento é super rápido. recomendo demais

Vice Versa Shop
Brazil
About 1 month using the app
DSers replied May 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Marshall was very prompt and professional resolving my issue with DSERs payment process. You're awesome and made this a very easy process. Thank you!

ru-shop
United States
3 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 1, 2024

Very useful app, Exceptional customer service, Vivian was really helpful and solved my problem <3

Bodymite
United Kingdom
3 months using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 9, 2024

I am new to DSers and Sandy helped me with all my queries and was very patient.

Fiesta Fork
India
3 months using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 10, 2024

Thank you to the entire team for your excellent work and for Lucy's exceptional customer service. You really exceeded my expectations.

MLP Fishing
United Kingdom
About 1 month using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2024

DSers has been a game-changer for me! Managing orders from AliExpress is now a breeze, and the automatic syncing of tracking numbers to Shopify is a lifesaver. It's made my e-commerce journey so much smoother. Highly recommend!

Trendy Traverse
United States
4 months using the app
DSers replied February 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 7, 2024

Great experience with Isak!

YouthfulRestore
Canada
About 1 month using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Thank you Cynthia for all your advices! They were really precious and useful

ValentineBlooms
France
3 months using the app
DSers replied February 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

I am very happy with the support in real time. I contacted Dsers without understanding much about it, since I am starting on dropshipping business and I really don't know much. Isak helped me with all the patience and I admit that he needed to be patient in my case. Anyway I am very satisfied.

SHOPEUREKA.EU
Italy
20 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 16, 2024

service parfait. aide rapide sur messenger avec Holly

Ma boutique
Belgium
About 2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team