Reviews (31,751)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

November 17, 2024

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Joly Kid
United States
Over 1 year using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2025

The assistant Rin was very professional and helped me to solve my problem quickly.

TrendeeBox
Brazil
4 months using the app
DSers replied February 5, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Big thanks to the support team Sandy, it was really helpful they do a great job solved my problem in minutes

zzigzigg
Germany
9 months using the app
DSers replied December 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 20, 2025

Shout out Zico man! This app has wonderful customer service, and gets back to you almost immediately!

Quality Prints USA
United States
About 2 months using the app
DSers replied January 23, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.

LeBuzzShop
France
8 months using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2025

Elora from DSers support team helped me a lot when I needed help logging in and she responded very quickly. Very satisfied and grateful for the service.

Emilamas Sportshop
Norway
4 months using the app
DSers replied January 13, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Title: Exceptional Support from Chloe!

I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance.

I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help.

Best regards,
[Mirza Shumon]

Mirza Mart
Saudi Arabia
2 months using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 25, 2025

Very good service.
Rita was very prompt, polite and helpful when I needed assistance.
Great job
Thanks Rita

Health Star
Canada
3 months using the app
DSers replied January 27, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 18, 2025

Very friendly and straight-to-point support! Really impressed.

Mora Lana
Switzerland
5 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

I faced several problems and difficulties at the beginning

I contacted customer service

The employee Lucy provided me with all the solutions and implemented the solutions herself as well

She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified

Very happy with customer service of this quality and speed of implementation and response

Revel Smart
Saudi Arabia
Over 1 year using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team