Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

December 20, 2024

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that.

Thanks for your great support!

Mon Bébé Jazz
Canada
About 1 year using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

January 14, 2025

Very quick and helpful support.

My Store
United States
5 months using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

February 21, 2025

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers.

Ric Overton

Pianos And Accessories
United States
3 months using the app
DSers replied February 27, 2025

Hello Ric,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Sandy provided you with such great support. We pride ourselves on ...

January 25, 2025

I have received valuable and very professional help from Raphael who helped me complete several orders that were on hold, he resolved the problem quickly with kind and respectful treatment. Thank you for your help.

GizmoNest
United States
4 months using the app
DSers replied January 27, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

February 14, 2025

I am new to drop shipping and i must say Fiona helped me grasp the whole DSERs process like it was nothing. Fiona was there all the way till I fulfilled my very first order. I came worried but I left confident and satisfied with the knowledge and mastery of the order fulfilment process. Thanks Fiona

Sitys' Essentials
United States
3 months using the app
DSers replied February 20, 2025

Hi!

Thank you so much for sharing your experience with us! We're thrilled to hear that Fiona was able to guide you through the DSers process and help you fulfill your very ...

December 12, 2024

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Comfy Vibe
United States
Almost 2 years using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

January 16, 2025

great work thanks

SHAKIRA
Germany
5 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

December 19, 2024

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Soulagement-et-sante
Belgium
About 1 year using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

January 11, 2025

Le problème a été résolu en 2 minutes. Le service a été rapide et excellent. reconnaissant

GoCrazyPuzzle
France
6 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

January 26, 2025

Great and fast support! Can Help you with any thing! Zoe is the best when it comes to support!

Nestelier
Sweden
4 months using the app
DSers replied January 30, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...