Reviews (31,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

December 22, 2024

The support was amazing they answered quickly and had an solution for every problem i got. Recommended for sure

SHINY
Israel
3 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

I am still new here but so far the customer service is very helpful and nice quick respond! I will update the rest!

kawaike Shop
Japan
2 months using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 25, 2025

Nice customer service, very kind

FlexPrime Emporium
Mexico
9 months using the app
DSers replied February 27, 2025

Hello!

Thank you for sharing your feedback! We’re so glad to hear that you had a positive experience with our customer service team. We strive to provide kind and efficient support to all our users.

If you need anything else in the future, don’t hesitate to reach out. We’re always here to help!

DSers Team

February 18, 2025

Sandy from Chat support was awesome. She help me resolved my issue quick and easy. THANKS!!

Phoenix Top-Notch Tools
United States
About 1 month using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're thrilled to hear that Sandy provided you with quick and easy support. Our team is always here to help and make your experience smooth.

If you ever need assistance again, don’t hesitate to reach out!

DSers Team

December 29, 2024

A lady by the name of Theresa help me solve some questions I had. She was fast, efficient, and very pleasant in her dealings with me. It was a pleasure.

Winsome Cats And Dogs
Canada
4 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 30, 2025

Just had my first Live chat via Messenger with Luna, and they were so helpful and fast. Much appreciated!

AccuScoop Pro
United States
5 months using the app
DSers replied February 5, 2025



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 23, 2024

Worked with Rita over customer service. Incredibly fast and super helpful. Definitely recommend

Little Truck
United States
3 months using the app
DSers replied December 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.

The Luxe Collection
United Kingdom
3 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 6, 2024

I had the pleasure of working with Esfania from the customer service team, and I can't say enough great things about the experience! Esfania was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Thanks Esfania !!!

combichic
United States
3 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2024

i would give 5star rating to the customer service. Everything was explained in details!

Blossom Harbour
Canada
11 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team