Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

November 20, 2024

I recently had the pleasure of getting support from Aurora on the DSers team,! Aurora was incredibly fast, efficient, and effective in addressing my issue. F. Aurora was also very patient, taking the time to explain how the DSers processing. thanks for your help

max2breath
Canada
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

February 19, 2025

I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.

My Store
Canada
2 months using the app
DSers replied February 27, 2025

Hello!

Thank you for your wonderful feedback! We're glad to hear that Zico provided excellent customer service with great communication and patience. Our team is always here ...

February 26, 2025

Rin is so nice to introduce the upgrade plan of dsers. thx a lot. i think this will help me sync something to my store.

PLAY AXIS ZONE
China
2 months using the app
DSers replied March 5, 2025

Hi!

Thank you for your review! We're happy to hear that Rin provided a great introduction to the DSers upgrade plan. Our team is always here to help you optimize your store ...

January 29, 2025

yes got my issue solved which I didn't understand myself

Seasonal Splendor
Canada
3 months using the app
DSers replied February 5, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

January 17, 2025

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

okue
Brazil
4 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

January 19, 2025

Excelente atendimento

Universo Online
United States
4 months using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

January 13, 2025

I had an excellent experience with service . As I was placing my first order, I encountered a few issues, but the
representative she was extremely patient and helped me through every detail of the process. Her explanations were clear and thorough, making me feel confident at each step.

DeaL Store
United States
5 months using the app
DSers replied January 20, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

January 27, 2025

Myra was very helpful and good at explaining the steps to follow in order to fix my problem.

i wish there were more Myras in every support team !

Gift Gadgets
United Kingdom
3 months using the app
DSers replied January 30, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

January 16, 2025

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process.
Good work!

Attire Blue
India
4 months using the app
DSers replied January 20, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

December 10, 2024

great service!!

Children's Territory a Unit of VIC&SI LLC
United States
About 2 years using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...