Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 24, 2024

Great App and perfect, fast and easy Problem solutions by Lily, Thanks again!

snibaro
Germany
7 months using the app
DSers replied March 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

I got help from lily, she was amazing she helped me set up manual shipping and mapping my products, would recommend her services

Drop Dash
New Zealand
About 1 month using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Holly got right on the question I had and found the exact solution I needed. Her patience and taking time to take screen shots with explanations was the best. She had the exact solution I was looking for to solve my problem the whole thing took just over an hour but was well worth the time.

Life Of Colors
United States
6 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Sherry, did an exceptional Job, i couldnt wish, for some better support, thank you very very much!!

SafySafe
Switzerland
7 months using the app
DSers replied April 18, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Olivia has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

Zelogic
United Arab Emirates
11 days using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 3, 2024

The Dserd support team really helped me out. I realised that i had to fulfil the product on their website as suppose to requesting to fill it out. It has saved me so much money. They also replied at lightning speed, wrote what needed to be done and was friendly. 5/5.

Aqua Flow
United Kingdom
28 days using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Wendy was very helpful and professional resolving my issue with DSERs fulfillment order process. You're awesome and made this a very easy process. Thank you! Everyone who has issues with Dsers should use this application to solve them

Kahami
Mexico
About 1 year using the app
DSers replied January 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me

Biscotte et Gaufrette
United Kingdom
5 months using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 27, 2024

Blanca has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

Trump Voters Essentials
Czechia
10 days using the app
DSers replied April 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 15, 2024

Great app with amazing support, Alicia was very knowledge and helped me with my issue super fast!

ELUVIOS.
United Kingdom
8 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team