Reviews (30,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.
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I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.
Good job Dsers for this amazing customer service.:)
Thanks a Lot,Lena!! Have a great day:)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an excellent experience with Chrissy.
Chrissywas incredibly patient, knowledgeable, and went above and beyond to resolve my issue quickly.
Chrissy friendly and professional attitude made the entire process smooth and stress-free.
Thank you, Chrissy, for your outstanding support!"
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience.
Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication.
As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work!
Fred
Customer Services - NexGen Commerce Shop
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great features, easy to use. And most of all, really great service! I used to work with other platforms but decided to move to DSers, since the others have terrible customer service. And it was an amazing decision. Everything has been going great so far with DSers. I definitely recommend this for everyone.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The integration is great, pretty simple to use but the best part is the support, they're on the ball and quick to reply. it's easy as you do it through facebook messenger.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team