Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 26, 2024

good app, good customer service with fast replies.

Deal25
Netherlands
3 months using the app
DSers replied June 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Aimee was very kind and helpfull. Have a lot of patient to explain everysingle step that we should do to solve our issues. 5 stars for sure

SillexStore
Portugal
3 months using the app
DSers replied June 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 21, 2024

Aimee is the best i will recommend 10 stars

freshut
United States
5 months using the app
DSers replied June 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 23, 2024

Amazing work from Amee! Patient and so kind!

minibuddy™
United States
3 months using the app
DSers replied June 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 14, 2024

I needed help with an item and Lucy was superb with her customer service, problem got sorted straight away

Spautico
United Kingdom
20 days using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Via has been very helpful and effective with my issue and straight to the point which is super important for this type of work

La Maison Lux
France
Over 1 year using the app
DSers replied May 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

It’s been great for my drop shipping store and credit where credit’s due, the service has been great every time i’ve had an issue. Chrissy was awesome

The Nerd Collective
Australia
Over 1 year using the app
DSers replied May 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 21, 2024

thank you so much for your help! Blanca saved me and my order, and she was very patient!!

bookslovers
Israel
About 1 month using the app
DSers replied June 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 8, 2024

Sherry was great in trouble shooting my issues this morning. Thank you Sherry for your patience with my internet issues and for your excellent service!

Mis Bellas
United States
4 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 31, 2024

The DSers-AliExpress Dropshipping support team surpasses expectations with their unparalleled responsiveness and expert guidance. Their dedication to resolving issues promptly and providing valuable insights ensures smooth operations and maximum profitability for my dropshipping business. I highly recommend their services to anyone seeking exceptional support in the world of e-commerce.

Zuandra
Switzerland
About 1 year using the app
DSers replied June 2, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team