Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 29, 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
United States
6 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 26, 2024

Excelente atencion de bianca, me guio paso a paso y resolvio mi problema. Agradecido totalmente!!

Holy Ofertas
Brazil
2 months using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 10, 2024

I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue.

Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!

FINECYCLIST
United Kingdom
5 months using the app
DSers replied April 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 16, 2024

The support of Dser is very reactive. "Aimee" help me very well to fix some problem with my account and was very kind and helpful with me. Thanks for her amazing job

IceFan™
Spain
About 1 month using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 18, 2024

Greetings,

I wanted to inform you all how great the service was with Rita. I don't have words to thank her enough for being so patient with me. I am lost totally with this as a new business owner doing drop shipping. Please give her a raise. If my business gets to the point of selling like I am imagining, I want to come back and give her a tip for her kindness. I truly appreciate her.

Kind regards,

Joyce Windom

My Store
United States
3 months using the app
DSers replied April 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 26, 2024

Sherry was amazing to help even on a Sunday afternoon. great job thanks for help

jumpy.ing
India
4 months using the app
DSers replied May 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Had an issue not understanding the ordering process and 'unmapped' products and the service I received from Blanca was fab. Livechat was quick and efficient and solved my issue. Was surprised how good the service was. Thank you!

RuggedReign
Canada
6 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 29, 2024

I got help from lily, she was amazing she helped me set up manual shipping and mapping my products, would recommend her services

Drop Dash
New Zealand
7 months using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2024

DSers is amazing so far especially the customer support is prompt and responded well. Blanca has enormous knowledge and solves the issues quickly. Thanks to DSers team for the wonderful support.

Poshify
Australia
9 months using the app
DSers replied May 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Amazing work from Lily, she sorted out my issue in 1 minute! quick and concise. thank you

Sovardi
United Kingdom
Over 1 year using the app
DSers replied May 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team