Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

October 25, 2023

Highly recommended. DSers is a must have app! Awesome app & awesome customer service!

Especially Blanca, who helped me patiently with all my basic & out of topic questions (not about Dsers, but about Shopify, Payment, etc). Just fantastic!

Pet Paw Heaven
Indonesia
3 months using the app
DSers replied October 26, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 27, 2024

O Atendente Vivian foi muito atenciosa e tirou todas minhas dúvidas. Grato

Remolos
Brazil
4 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 20, 2023

Alice was amazing, answered my question fast and accurately. Thank you Alice! Keep being wonderful!

Sophie & Kate The Petsperts
Hungary
6 months using the app
DSers replied November 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 3, 2024

Cynthia was fast to respond and quickly fixed my concern. Highly recommend for anyone starting out!

Lucent Dreams
United States
About 3 hours using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2024

great support from Nephele

glasseseffect
United Kingdom
27 days using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Lucy mi ha aiutata a risolvere tutti i problemi.E' stata gentilissima e bravissima.graziei nfinite
Daniela

Manzoni-Milano
Italy
About 2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 16, 2024

merci beaucoup chrissy pour votre aide c'est très aimable !

Sensi Seat
France
About 1 month using the app
DSers replied April 17, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 26, 2023

São muito prestativos e atendem muito rapido

My Store
Brazil
3 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 4, 2023

VIvian helped me with my problem in a few minutes. 10/10.

OrganizIt
Sweden
About 1 month using the app
DSers replied December 7, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 7, 2023

Detailed, friendly, and very patient! Thank you!

The HomeBody Equipment
United States
8 months using the app
DSers replied December 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team