Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 30, 2024

Great support from Rfimp, really helpfull!

Forever Together
United States
21 days using the app
DSers replied July 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Zina a répondu à toutes mes questions. Elle a pris le temps de bien m’expliquer et d’envoyer des images pour me guider.

Livia-Rose
Canada
6 days using the app
DSers replied July 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 14, 2024

Sensacional o suporte do Isak, em pleno domingo resolveu meu problema!!

Zayalux
Brazil
3 months using the app
DSers replied July 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
United States
6 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 16, 2024

The support of Dser is very reactive. "Aimee" help me very well to fix some problem with my account and was very kind and helpful with me. Thanks for her amazing job

IceFan™
Spain
About 1 month using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 30, 2024

Goated support, easy-to-use platform, bare resources available, big money moves with DSer. Do it upppp

ZoomoFit
Canada
21 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

House Heroes
United Kingdom
8 months using the app
DSers replied April 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Great Support Sherry

Shivparadise
Singapore
12 months using the app
DSers replied July 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2024

When I sent the first email, I thought it would take a while to get a response, but Selena from DSers support responded quickly and helped me!

Galaxy Store
Portugal
About 1 month using the app
DSers replied May 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 24, 2024

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

MomoByRain
United States
8 months using the app
DSers replied March 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team