Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 11, 2024

Atendimento excelente.

COMPRE AQUI
Brazil
8 days using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Greetings,

I wanted to inform you all how great the service was with Rita. I don't have words to thank her enough for being so patient with me. I am lost totally with this as a new business owner doing drop shipping. Please give her a raise. If my business gets to the point of selling like I am imagining, I want to come back and give her a tip for her kindness. I truly appreciate her.

Kind regards,

Joyce Windom

My Store
United States
3 months using the app
DSers replied April 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 22, 2024

I had the same problem for over 1 month. I contacted Dsers support, with the attendant Lucy. She quickly understood my problem and helped me solve it on the same day, thank you very much!

SmartFast - store
Brazil
5 months using the app
September 20, 2024

Je tiens à remercier chaleureusement Maria de Dsers pour son aide précieuse. Grâce à son aide expertise et à sa réactivité, j'ai pu résoudre mon problème de synchronisation des stocks rapidement. Son professionnalisme et sa disponibilité m'ont grandement facilité la tâche. Encore merci !

ZEN et POP'S
France
24 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 17, 2024

Parfait. Merci Olivia

Warmbudget
France
11 days using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 4, 2024

Thanks for the fast support by Rfimp. Solved my problem easily by directing me.

Loyace
United Kingdom
22 days using the app
DSers replied June 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Everyone has been so great, prompt and patient. Leaving a review especially for Ivan, thank you so much for going above and beyond and checking the status of my orders and explaining everything clearly.

Soulmate Sweats
Australia
About 1 month using the app
DSers replied May 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Had an issue not understanding the ordering process and 'unmapped' products and the service I received from Blanca was fab. Livechat was quick and efficient and solved my issue. Was surprised how good the service was. Thank you!

RuggedReign
Canada
6 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 11, 2024

Vivian did a good job and answered my questions quickly.

Slowth Studio
Hong Kong SAR
3 months using the app
DSers replied June 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 22, 2024

I worked with Rfimp on a mapping issue. Very patient with me and very helpful. I was able to resolve the problem and get my order in.

scrubboutique4
United States
Over 1 year using the app
DSers replied April 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team