Reviews (26,031)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

January 27, 2024

Selena répond rapidement à mes questions et soucis rencontrés sur le site, et de manière illustrée et détaillée. Service au top !

Moanacare
France
12 days using the app
DSers replied January 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

wendy was very helpful with my problem.

BatChains
Australia
2 months using the app
DSers replied January 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 6, 2024

Atendimento ótimo, tirou minhas dúvidas... Nota 10 para Holly

Loja Especial
Brazil
4 minutes using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2024

I got answers to all of my questions in few seconds and all my problems are solved right now. Big thanks for Marshall!!

Line Label
Finland
About 2 months using the app
DSers replied January 18, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 17, 2024

Cynthia was very helpful and knowledgeable and keen to help with my newbie questions.
Great customer service.

UniversalPulse
United Kingdom
About 2 months using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

i got some help from Sherry, she was great!! The apps also very easy to use

Buboco
Canada
8 days using the app
DSers replied January 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 4, 2024

very good service and am happy with how it works.

Bizarro
United States
11 months using the app
DSers replied January 15, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 18, 2024

Amazing, best help i could have got. All i can say my experience was amazing❤️

GivenChi
United Kingdom
About 1 month using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2024

i had some trouble starting off when i went on the live chat for assistance "Holly" came to save the day. she guided me with any questions i had and solved all my problems i needed help with

Drop Gear
United States
6 months using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 26, 2024

Selena was amazing. Dsers support is top notch, if they keep up with this professional support system they offer, it will go a long way in helping store owners do better in their business. Cuddles to Dsers Customer Support

PoshDoggy
United Kingdom
13 days using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team