Reviews (26,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

January 20, 2024

Muito obrigada Aimee pelo carinho e atendimento. Você me ajudou bastante.

Fran Imperial
Brazil
About 2 years using the app
DSers replied January 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2023

It's rare to find such exceptional customer support these days, but Lucy totally blew me away. She listened carefully, understood my problem instantly, and walked me through everything step-by-step. A true gem!
Many many many thanks Lucy. Keep up the great work!

GearUpSmart
United States
2 months using the app
DSers replied December 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Great app for dropshipping. with very efficient assistance, always quick to help.
Always on top. Like Marshall, Nathalie and others.
Keep it up, well done

Univers d'Ange
Switzerland
Over 1 year using the app
DSers replied December 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 7, 2024

Exactly what you'd expect from customer service! Thank you Neva!

CInfinity
Belgium
4 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

Excellent service and support that help us to keep the website running smoothly! We recommend! :)

Ampliar Store
Brazil
10 days using the app
DSers replied January 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Excellent service, rapide et efficace

Bureau Optimom
Canada
10 months using the app
DSers replied January 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2024

Lucy help me solve my issues very professional and fast!! Thank you!

Rose Valentine
Romania
26 days using the app
DSers replied January 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Merci à Sally pour sa patiente et son aide

Mieux Grandir
France
About 2 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 13, 2023

I'm very satisfied with DSers so far! And the support is very quick, polite and helpful.
I've received help within a minute. Irene was very helpful and double-checked my request about removing a store from my account, to make sure it won't cause any unwanted problems.
She was a great help. Thank you again Irene!

The Goods Galore
Hungary
5 months using the app
DSers replied December 14, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 6, 2024

I highly commend Dsers for their outstanding customer support and extend my heartfelt appreciation to Via for her exceptional assistance. She is a true asset to the company and has set a benchmark for what exemplary customer service should look like.

Thank you, Dsers, and a special thanks to Via for your invaluable help!

Pet Love Shop
United Kingdom
About 1 month using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team