Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 11, 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
United Kingdom
6 days using the app
DSers replied June 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 20, 2024

Love the Dsers app and the support team they are amazing. I always use Dsers for my store. Highly recomended.

Maawa Store
United States
12 months using the app
DSers replied May 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 9, 2024

Muito satisfeita com o suporte dado pela dsers e pelo atendimento feito pela Chloe! Bom trabalho!! Obrigada!

Blest Sale
Brazil
About 2 months using the app
DSers replied July 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 3, 2024

Zina a répondu à toutes mes questions. Elle a pris le temps de bien m’expliquer et d’envoyer des images pour me guider.

Livia-Rose
Canada
6 days using the app
DSers replied July 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 12, 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Egypt
4 months using the app
DSers replied March 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 23, 2024

Great app, It helps me a lot with ordering! And an amazing support

MyGrip
Israel
7 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Bianca was so helpful! First of all, Thank You , Thank You , for being available for an instant conversation! She was very patient and knowledgeable. She walked me through each step setting up the correct zone and making sure all my products were properly connected. Thank you Bianca!

The Squeaky Toy
United States
3 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 4, 2024

I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!

Born to Joys
United Kingdom
About 1 year using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 11, 2024

So I was completely lost with processing orders and apps being synced and with a simple and quick online chat session it was all corrected, synced, and thoroughly explained. So incredibly helpful!!!! I hate auto chat bots which is what expected and that wasn't the case at all. I wish I knew who helped me so I could send a thank you gift!

Haute Housewife & Hostess
United States
10 months using the app
DSers replied April 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 1, 2024

Good app and also very good customer support. Vivian replied to my question via messenger very fast and answered me with everything i needed to know. 5/5!

pocketbikes.pl
Poland
22 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team