Reviews (30,292)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 11, 2024

perfect Maria

Bolichoonline
Brazil
20 days using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2024

لقد ساعدني في حل مشاكلي بسرعه فائقه شكرا جزيلا

عـالم الابتكـار
Saudi Arabia
16 days using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Dsers is super usefull and the customer service always available. Celia was great advice and patient. I recommend.

EaseUp
France
9 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited April 17, 2024

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Seduction Aisle
Jamaica
7 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited August 20, 2024

Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem.

Tiffany also a great help today Aug 20th 2024. Thanks!

Ruth and Kaye
Australia
5 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

They are awesome to work with, Olivia helped me with ease and was able to guide me through the process and with all of my questions. Olivia responded quickly and was able to get everything done within 5 mins. I definitely recommend using DSers for Dropshipping. Thanks again! 5 STARS!

ARONEW
United States
About 1 month using the app
DSers replied April 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 15, 2024

I had an excellent experience with Sandy from DSers support. He was incredibly attentive and helpful throughout the entire process. Sandy resolved all my doubts and provided step-by-step guidance to ensure everything was set up correctly for my orders. His patient and detailed explanations made the process smooth and easy to understand. I highly appreciate his assistance and highly recommend his services to anyone using DSers. Thank you, Sandy, for your outstanding support!

DotsPaw
United States
3 months using the app
DSers replied April 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 28, 2024

Lucy was fantastic, very helpful and patient. I deeply appreciate the help she gave me and showed me new information on on Dsers, I have't yet figured out how to do on my own. She even deleted old stores for me.

Peeli Active
United States
3 months using the app
DSers replied April 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

had some problem in mapping some produts to Dsers but thanks to Aimee she helped me in a very professional and fast way and was very friendly. thanks for the excellent support

Practical Products
United Arab Emirates
7 months using the app
DSers replied April 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

Very happy with Vivian and the Dsers-AliExpress team they answer very quickly and are more than helpful and make everything really simple with photos of where to go and what to click to get your store running smoothly

Sniff Smart
United States
4 months using the app
DSers replied April 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team