Reviews (30,286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 22, 2024

Best Communication I have had in years, I wish more would be this Good!

crowncourtshop
United States
3 months using the app
DSers replied May 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Agent Selena did what she can to assist me. Unfortunately the issue is not resolved but i will contact with her again once i record a video, so the technical support team could try to resolve my issue.

StyleAura
Egypt
DSers replied October 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 18, 2024

Good Explaination

My Store
Australia
About 1 month using the app
DSers replied August 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 17, 2024

I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much

The Modish Penguin
United States
3 months using the app
DSers replied April 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 7, 2024

Needed help with set up with my store and Sherry came to the rescue! She help with all the issues and had answers to all my questions! Greatly happy with her service!

Loose Props
Australia
6 months using the app
DSers replied May 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Utilizo o plano básico (gratuito) até o momento, as funcionalidades do app são muito boas usando no gratuito e o suporte é muito eficiente. Recomendo!

Loja Virtú
Brazil
About 2 months using the app
DSers replied June 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

perfect Maria

Bolichoonline
Brazil
20 days using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2024

لقد ساعدني في حل مشاكلي بسرعه فائقه شكرا جزيلا

عـالم الابتكـار
Saudi Arabia
16 days using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Dsers is super usefull and the customer service always available. Celia was great advice and patient. I recommend.

EaseUp
France
9 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 20, 2024

Precisei de esclarecer uma dúvida e o David foi rápido a responder e com uma reposta detalhes, explicando co prints o que estava a acontecer. Excelente trabalho David!!

casadecoracao.pt
Portugal
16 days using the app
DSers replied July 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team