DSers‑AliExpress Dropshipping , 24,538 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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I was helped this morning by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.
The issue was on my end and I had place the order out of sequence. But he cleared it all up in less than 5 minutes and I placed my order, easy breezy.
Thank you Isak.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Atendimento excelente.
Responde rápido e com clareza!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
DSers makes adding products to my online store much faster and easier, I’ll always use this app to import products from now on. I have only had one issue and it was on my end not DSers. Arwen was really helpful fixing my issue. And had my app working in minutes! Great communication, excellent service and outstanding customer service. All around this is a great app that has amazing customer service and support, without a doubt I recommend DSers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Muito satisfeito com o suporte, a Sylvia me auxiliou e ajudou a resolver meu problema. Grato!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry, Muito obrigado pelo seu atendimento 5 estrela
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Bonne application en général. l'équipe d'aide est super. Sherry m'a bien aidé. Merci pour son travail !
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Hands down amazing, Eden was so helpful and professional! My particular problem was handled quickly with step by step instructions. Thankyou so much!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Alice has been really helpful to me and she explained everything to me with patient. Definitely will recommend this to others
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"I am more than satisfied with DSers. The support (Eden) was very attentive and helpful. As an inexperienced dropshipper, I had many annoying questions, yet the support was very helpful and kind. I can only recommend everyone to join DSers. Thank you very much :)"
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Fui muito bem atendida pelo Isak, da equipe de atendimento ao cliente, conseguiu me orientar certinho, e resolver o meu problema, muito atencioso. obrigado pelo suporte
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team