Reviews (30,292)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 1, 2024

DSers has revolutionized my dropshipping experience! With its user-friendly interface and seamless integration with Shopify, managing my store has never been easier. DSers is a game-changer for anyone looking to streamline their dropshipping operations. Highly recommended!

My Store
Italy
2 months using the app
DSers replied May 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2023

I'm brand new to using this service, and made my first order today. I was having difficulty working out how to pay for the product my customer bought and spoke at length with Marshall who helped me to figure out what was going wrong, and how to fix it.

The service was fantastic and I feel a lot more confident about moving forward with my business and sales. Thanks again Marshall! You were fantastic to work with!

InnerVerse Gifts
Australia
9 months using the app
DSers replied December 12, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 24, 2024

I really liked Wendy's service, great service.

Minha loja
Brazil
1 day using the app
DSers replied July 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Villanelle was a perfect help!

Birds & Boges
United States
10 months using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2024

Fuia atendido muito bem e resolveram rapidamente minha integração. a Tiffany me ajudou muito, obrigado pela atenção.

ZK Ofertas
Brazil
About 2 months using the app
DSers replied June 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Sandy a très rapidement répondu à mes questions.
Top.

Milk and Move
France
6 days using the app
DSers replied November 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 18, 2024

assistenza PERFETTA da parte di vivian

Zensport
Italy
4 months using the app
DSers replied August 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
United States
About 1 month using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Awesome support!

Dress Bloom
United States
27 days using the app
DSers replied July 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 4, 2024

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Viper Baby
United States
About 1 year using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team