Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 24, 2024

Merci à Adèle pour sa gentillesse surtout un dimanche en fin d'après-midi pour m'avoir aider à résoudre mon problème.
Merci Merci

Chatminou Store
France
29 days using the app
DSers replied March 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 22, 2024

Excelente atendimento bem explicado passo a passo!

Guia Ofertas
Brazil
18 days using the app
DSers replied April 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Atendimento rapido e extremamente profissional

Marlon Store
Portugal
17 days using the app
DSers replied April 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2023

today was my 1 sale from Shopify but I don't know much about it , thanks to Isak from Dsers , he take times to explain to me and help place the oder
very satisfy .
thank you again

mania fashion
United States
7 months using the app
DSers replied October 15, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 5, 2024

Aimee me respondeu super rápido, e fui super atenciosa, me ajudou no que precisava imediatamente, estou muito satisfeita!!!!

Lupsen
Brazil
About 8 hours using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2023

Very good and fast support. I solved my problem in a few minutes

Lacazzy
Brazil
11 months using the app
DSers replied November 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2023

"Olivia Evans" I believe she is the best of the best in customer service. I have so far contacted and asked for advice from many advisors, without wanting to wrong anyone, the service I found at Dsers was the best.. However, Olivia's help was unique and I thank her wholeheartedly.
I will add one more supporter's name, which solved a problem that has been bothering me for a long time..."Eden"!
Giving quick and correct solutions is invaluable in our area... Rewarding is the least we can do.!

etcetera.
Greece
25 days using the app
December 29, 2023

Atendimento nota 10 estava com muitas duvidas até q entrei em contato com o suporte e fui atendido super bem pela Sherry me deu todo suporte e atencão meus parabens

DropFleet
Brazil
4 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 25, 2023

Super App. Und toller Kundenservice. Marshall hat mir sehr gut geholfen und eine Lösung für mein Problem gefunden. Außerdem hat er mir sogar auf Deutsch geholfen, weil es so einfacher für mich war. Vielen Dank an Marshall!

Daventia
Germany
2 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 27, 2023

Suporte maravilhoso, em especial Neva que me atendeu e tirou todas as minhas dúvidas e ouviu as minhas sugestões.

Elite Cases
Brazil
About 1 month using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team