Reviews (30,292)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 30, 2024

expereincia muiro ruim , nao consigo sincronizar para realizar a tarefa, fiz contato com suporte sem obter sucesso, suporte muito dificil, somente por zap e dificil comunicação

Minha loja
Brazil
7 days using the app
DSers replied August 1, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

January 16, 2024

I love and would recommend Isak for anyone needing help with Dsers and implementing Aliexpress to your website. Especially for submitting and paying for your first order. I'm brand new to online business and he was tremendous help. Also he responded to my questions with kindness and patience. He even offered to help me with any more questions I had and walked me step by step through the whole process. Thanks again Isak for yourhelp. I was getting frustrated on my own. Now my first customer will get her product

House of Cardwell
United States
9 months using the app
DSers replied January 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2024

exelente servicio muy buena dsers

tiendarosenf
Peru
3 months using the app
DSers replied August 22, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2023

Every time they help me sort out any issues, their quick response makes me not wait long. SPECIAL thanks to CYNTHIA, who was patient and provided me with professional help and support in finding the issue of my trouble connecting the supplier to the DSers. Thank you. Eden.

Mirha Cart
United States
About 1 year using the app
DSers replied December 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 26, 2024

He/She was very kind. Helped me very swiftly. I was getting frustrated because I could not find the answers but I got helped very good! 10/10 experience!

Just Fashon
Netherlands
4 months using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 13, 2024

i want to thank Colleen for the quick help! very helpfull.

Flowerbuddy
Sweden
26 days using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2024

dsers provides the best service than the other apps thats why i love dsers customer support they reply very quick

My Store
India
DSers replied November 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Excelente ferramenta, testando e aprovando

Ofert Prime
Brazil
3 months using the app
DSers replied August 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 14, 2024

Selena, was amazing! she quickly and accurately addressed my issues and provided me with links to informational videos and articles to help guide me through the process of establishing my business. Selena, work quickly and efficiently to solve my issue and I am very grateful for her help.

My Store
United States
About 1 month using the app
DSers replied May 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Rita je vous remercie pour votre réactivité , vous m'avez aidé , top !

PureTouch
Spain
6 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team