Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 5, 2024

FUNDAMENTAL NO MEU SUCESSO

Waze Clothing
Brazil
About 2 months using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2023

Incredibly great app- I use it every day and it is part of the foundation of what makes my stores run smoothly and effectively all day. Thanks dsers. Also customer support is awesome- they are above and beyond helpers who respond quickly and effectively. Shoutout to Olivia- she provided excellent customer service, was presented with a problem and effectively found a solution. Thanks!

Plushiko Pack-imals
United States
4 months using the app
DSers replied October 9, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 22, 2023

Marcos Aleixo Dillenburg
ditudonline.com.br

Atendimento super rápido e solução perfeita!

ditudonline
Brazil
About 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

No words to describe what Serein (from Dsers) has done for me. I had a customer waiting for my answer to a problem that had occurred with her order and I didn't know what was happening. Serein was online with me and showed me the way to make one more customer happy. Thank you very much indeed, Serein. You are the best!

vamdashop.com
Brazil
Over 1 year using the app
DSers replied September 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 14, 2023

Very satisfied, fast and efficient, they solved my problem with the product and delivered in 5 minutes

My Shop Alpha
United Kingdom
9 months using the app
DSers replied November 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2023

great customer service

Starlet Glow
Belgium
3 months using the app
DSers replied December 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 13, 2023

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
United States
About 2 months using the app
DSers replied October 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2023

Dsers is like a super helpful tool for people who sell stuff online. It makes it easy to keep track of orders and find cool things to sell. Plus, it works smoothly with popular online stores, making it a must-have for anyone selling things on the internet

Diverseshopper
Canada
7 days using the app
DSers replied November 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2023

I was about to start with my daily tasks on my account, but for some reason, a pop-up kept appearing on my screen and was causing technicalities. It was indeed annoying as I could not go ahead with my work.
I then decided to ask for help and sent a message. Straight away got a response! I explained what the issue was and I was diligently assisted and guided.
Kudos to Isak for being so helpful.

SIGMA
United Kingdom
4 months using the app
DSers replied October 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 27, 2024

Sehr nette Mitarbeiter, sehr kompetent und hilfsbereit. Vielen Dank.

king-shop
Germany
19 days using the app
DSers replied April 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team