Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

December 31, 2023

Irene was just great ! She is so nice and reactive, she replied to all my questions and solved all my problems. She used a lot of screenshots and made everything very easy to understand. Awesome service and great app when you know how to use it.

PRAVITO
France
18 days using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Outstanding customer service! The app is intuitive to use and offers great customization and order placement options.

Great customer service as well, especially from Emma.

Would recommend it for your dropship endeavours!

Heads Up Heaven
Canada
About 1 month using the app
DSers replied December 20, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2023

I had a connection problem with Dsers and Aliexpress, customer support was very responsive.
"Raphael" who responded quickly, was attentive and patient to quickly solve the problem. Perfect handling, great quality of service and fast.
Many thanks to Raphael, the best

Mylandia®
France
About 1 month using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 26, 2023

Fixing my work was made easier by Alice's impressive work. Her dedication and high professionalism clearly lead to impressive results. I am grateful to her for her wonderful help)

HomeTrends
Ukraine
5 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

I am so grateful for Nephele, helping us with any problems we've encountered so far. They are quick and have made dsers very simple for us helping us get past any problems getting to our customers. THANK YOU

Deal Scout
United States
About 1 month using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

I spoke to Sebastian today and he was amazing at helping me with everything i needed to know and i had a lot of questions to ask and he answered all and was very very patience with me i appreciate all that he has done for me as he even done step by step screenshot and that helped me a lot!!!
thank you so much sebastian you are great!!

Forever Beautiful Business
United Kingdom
8 days using the app
DSers replied January 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 9, 2023

DSers is a great app if you are using Aliexpress to dropship. Their customer service is amazing, especially Jully. She was very helpful and walked me through the process of everything I needed to know. Love this App and the people that work behind the scenes on/for it!

Rugly Rugs
United States
3 months using the app
DSers replied December 11, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 23, 2024

Lucy was extremely helpful and solved all my queries in a quick fashion and really helped me understand how Dsers works. Lucy is a star!

Nova89
United Kingdom
11 days using the app
DSers replied January 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 8, 2024

Amazing and fast support. Very kind, very helpful !!
Even me as a newbie got help with screenshots

LastWarrior
Germany
About 1 month using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 28, 2023

I was having issues fufilling a failed order but Lucia was a great help who guided me through the issue and I was able to fufill the failed order. My experience with Lucia was great and she helped me through the problem with a fast response time and I am happy. I am gratefull to receive her help as without it I would have been struggling to fufill a failed order myself.

Cool House Hacks
New Zealand
9 months using the app
DSers replied November 30, 2023

"Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team " "Hi there!
Thanks for sharing your experience of DSers.
We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Feel free to get back soon whenever you feel you need us.
Cheers!Happy dropshipping with DSers!

DSers Team "