Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 13, 2024

Sherry helped me a lot! I continue to use DSers because of great customer service like Sherry.

Otokonoko
Australia
4 months using the app
DSers replied November 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome

diorana®
Canada
8 months using the app
DSers replied September 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2024

I recently had the pleasure of using DSers for my dropshipping needs, and I must say, the platform is both intuitive and efficient. However, the highlight of my experience was the exceptional support I received from Rita. Her dedication and expertise made resolving my issues smooth and stress-free. Rita's prompt responses and clear guidance truly went above and beyond. Thanks to her, I can confidently navigate DSers and make the most of its features. Highly recommend both the platform and the fantastic support team!

crownroyalshops
United States
About 1 month using the app
DSers replied September 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 29, 2024

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

Étend'Heure
France
5 months using the app
DSers replied October 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I AM REALY HAPPY WITH CUSTOMER SERVICE STAFF RIN. SHE SPENT LOT OF TIME TO SOLVE MY PROBLEM WHICK I DIDN'T PLACE THE ORDER CORRECTLY. ONCE AGAIN THANKS FOR HER PATIENCE

Bestpetluxboutique
United Kingdom
About 1 month using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

customer service provided by Selena was amazing. She helped me swiftly and with screenshots to explain every step clearly. She knew the apps inside out and could provide solutions right away, without wasting time in elaborating the issues i encountered. Thank you!

Map Zero
Hong Kong SAR
17 days using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Rita has been incredibly helpful with all my issues, and the entire service team has provided great support.

Dashique
Canada
About 1 year using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 27, 2024

I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!

Dentalflosser.co
Australia
12 days using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2024

I would like to thanks Chrissy for her prompt and helpful assistance with an issue I faced with regards to payment.
I find the app very user friendly, and most important of all, customer service is top notch.
Would recommend them to everyone!

R8SOLUTE
Singapore
21 days using the app
DSers replied October 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

Isak helped us through with our first order. It was stressful but we could not have managed without him. Great tool and great service!

Moda Evoke
Sweden
3 months using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team