Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

February 19, 2024

I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended

Jasmine OUTLET
Portugal
2 months using the app
DSers replied February 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Holly Ivan and the whole crew did they thing. Made my blood pressure go back down and saved me so much stress. They are the best.

Sensual Insights
United States
7 months using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Customer support offers excellent service with a great deal of patience to assist along the way.

SHExFAB
United States
7 months using the app
DSers replied April 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 22, 2024

A very big thank you to Blanca who helped me preciously, this application is really great, it is easy to use

Wonder Woof
France
3 months using the app
DSers replied March 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 2, 2024

"Isak from DSers Customer Support truly stands out in his role. Every interaction with him is marked by a high level of professionalism and warmth. He listens attentively, responds promptly, and always follows up to ensure that any issues are completely resolved. Isak's ability to handle inquiries with such detail-oriented care and efficiency makes dealing with DSers a much more pleasant experience. Highly commendable for anyone needing assistance!"

Samarz.com
Germany
18 days using the app
DSers replied May 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Sandy answered within a few minutes. It was very helpful. Thanks!

Gesunde-Beine
Germany
About 1 year using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 14, 2024

Isak's guidance on order fulfillment has been particularly remarkable. His thorough understanding of the Shopify platform allowed him to provide clear and concise instructions on how to fulfill orders efficiently. He patiently walked me through the process step-by-step, ensuring that I understood each aspect thoroughly.

What sets Isak apart is not just his knowledge, but his genuine commitment to customer satisfaction. He took the time to understand my specific needs and tailored his advice accordingly. Thanks to his support, I now feel confident in managing my orders effectively, which has undoubtedly contributed to the success of my store.

If you're looking for Shopify support that goes above and beyond, Isak is your go-to expert. I'm incredibly grateful for his assistance and wouldn't hesitate to seek his help again in the future.

Thank you, Isak, for your exceptional service!

InnoviQ Store
United Arab Emirates
8 days using the app
DSers replied April 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 1, 2024

Sylvia was helpful and attentive. She stayed with me during the duration of my ticket, ensuring that my issue was resolved. Great service all around.

FrostBytz
United States
7 months using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 22, 2024

I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!

Smart Shoelaces
Poland
About 1 month using the app
DSers replied April 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

just talked to someone named( VIVIAN ) in Daser's help center chat, she talked to me very well and helped me very well she is very helpful and kind , she solved my problems in a few minutes
thanks a lot VIVIAN

BluGrin Mart
Portugal
About 1 month using the app
DSers replied April 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team