Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 11, 2024

i encountered with Chrissy.
Very helpful, took me with her steps as she helps me AND even teaches me about taxes since i dont know much about them.
10/10

NebulaSpectra
Qatar
3 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 7, 2024

I was stuck with my Shopify store but now Alice the one who helped me was super patient with me and the steps was honestly on point. If you want a DSERS Partner, Trust me Everyone get Alice right now Honestly Helped me out through everything.

HydroBlast
United Kingdom
8 days using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 21, 2024

I had the service from Wendy and i have to say that it is really good and helpful. And I also appreciate that they respond immediately.

AQUAFLAT
Germany
4 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 23, 2024

Super quick response from Lucia and well explained steps! loved the good communication. She helped me throught our conversation with all the questions I had. Friendly person and very helpful. 10/10 experience. Good customer service.

PLATØNIX
Netherlands
2 months using the app
DSers replied February 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Isak has been of great support. Assistance was provided within seconds and of high quality.

Thanks again from team TOP Screen Protectors!
https://topscreenprotectors.nl/

TOP Screenprotectors
Ireland
28 days using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 22, 2024

For Lucia's service on the product limit, it's great.

Noveldale
United Kingdom
Almost 2 years using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Sandy did a marvelous job and helped me within minutes with all my problems. She was always kind, nice and supportive. i can definately recommend.

Waldhaus
Germany
3 months using the app
DSers replied February 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 6, 2024

Aimee is the best. he/she made my day easy helping me and i really recommend Aimee. thank you so much

West Coast
Australia
10 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 10, 2024

I have had an amazing Experience dropshipping with DSers, the app is so efficient and effective and makes the process of dropshipping run not only more quick but smooth. The 24/7 assistance team is amazing, the response time is so fast and consistent. Couldn't recommend more.

Explore My Space
Australia
2 months using the app
DSers replied February 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me

On my game
United Kingdom
3 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team