Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 21, 2024

bom atendimento, rápido e objetivo! Gosto assim, sem enrolações

HAVIVAH
Brazil
4 months using the app
DSers replied October 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Thank you for your service, very helpful and professional.

N Line Store
United States
3 months using the app
DSers replied October 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Aplicativo extremamente fácil de usar, facilita demais a importação dos produtos e de avaliações, além de ter um suporte de primeira qualidade, logo que chamei me responderam e me ajudaram! Com muita paciência e tranquilidade, só tenho a agradecer e recomendar! Obrigado!

Lojas Garnieli
Brazil
3 months using the app
DSers replied November 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Bom Moço
Brazil
12 months using the app
DSers replied September 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

I received an order in my Shopify store but the spplier does not exist knowing that I am a beginner with Shopify but thanks to the help of Krystal and the advice he provided me I managed to place my order with another supplier. Really excellent service and good support. thank you Krystal

Sport Amateur
Canada
3 months using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 29, 2024

The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.

Aeres
United Kingdom
3 months using the app
DSers replied October 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 26, 2024

I recently had an issue with my order, and I had the pleasure of being assisted by Holly from customer service. She was incredibly helpful, patient, and attentive throughout the entire process. Holly went above and beyond to ensure that my problem was resolved quickly and efficiently. Her professionalism and dedication to customer satisfaction were truly impressive. Thank you, Holly, for your outstanding support! I truly appreciate your help and am very satisfied with the service I received.

Bébé Précieux
United Kingdom
Over 2 years using the app
DSers replied August 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 5, 2024

I am currently working with Wendy and she is fantastic! Super helpful, professional and informative! I hope to keep chatting with you for help with my Shopify store and Tiktok Shop! Thank you so much WendY!! :0)

BrightLine Shops
United States
Over 1 year using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

Kurast
Canada
About 1 year using the app
DSers replied September 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
United States
3 months using the app
DSers replied October 31, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team