Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 16, 2024

Am a newbie to all this drop shipping business and dsers service made it so much easier, answering all the question i had, with patience and very friendly. I love their platform, easy to use and with the support they give, its a piece of cake selling products. Thank you

Soulful Boutique
United Kingdom
29 days using the app
DSers replied March 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 31, 2024

I'm a new user to DSers, I had some questions and reached out to support. They replied instantly

Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand

It was fixed in less than 5 minutes

Peekaboo Picks
Netherlands
16 days using the app
DSers replied April 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 29, 2024

All of my many questions were answered in a easily understandable way. Thank you Holly for all of your detailed help!

Travel: Form + Function
United States
Over 1 year using the app
DSers replied January 30, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 17, 2024

Alice helped me solve a problem that I was struggling with for half a day, literally in two minutes. Thank you very much.

INTOLERABILI
United States
13 days using the app
DSers replied April 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Blanca helped me finally resolve an issue importing products and updating invetory. Excellent help 24/7! I’m amazed :) Also incredible inventory selection :D

Holo Haven
Canada
10 months using the app
DSers replied March 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Lennon was very patient and supportive throughout our interaction. I was a bit stressed with making some changes related to fulfillment but he eased my fears and resolved the issue.
Thank you so much, Lennon!!!

Baytok
Canada
6 months using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
United States
25 days using the app
DSers replied April 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 22, 2024

The app has very good customer service. Cynthia helped me understand how to take care supplier sku changes. 5/5 service

My Store
Canada
4 months using the app
DSers replied February 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

Bright Star Merch
United States
About 1 month using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I am so kind and satisfied with the quick handling of the work. Thank you always!!

Olivia, sir12 !!

VITALVIBE
South Korea
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team