DSers‑AliExpress Dropshipping , 14,359 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 11, 2022

Very good and concise help from Chris understood my problem quickly. Didnt take much information for him to understand my problem and guided me through it quickly!

SqueezePaste
Norway
Time spent using app: 2 months
DSers replied October 12, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 11, 2022

Applicazione fatta molto bene! Servizio clienti di OLIVIA perfetto e veloce! Molto competente, mi ha aiutato a risolvere diversi problemi ed ora il mio store è perfettamente funzionante! Migliore app per dropshipping!!

Domus Mood
Italy
Time spent using app: 2 months
DSers replied October 12, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2022

Krystal deserves a pay rise. The best customer service I have ever had. She saved me so much stress and helped me straight away. Give her at least $100,000USD per year.

purrincat
Australia
Time spent using app: About 1 month
DSers replied October 12, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2022

I had an issue with my product mapping and contacted customer service. I would like to thank Krystal for helping. Great service!

KitzenKitz
Qatar
Time spent using app: 15 days
DSers replied October 12, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2022

I was having a very hard time trying to switch my product from a bad supplier and I contacted Dsers support. After asking the original supplier, Shopify help etc the best help I received was from the support chat where a nice person named Olivia helped me. She was amazing and gave me great help using easy instruction and also pictures to help guide me. I'm very happy with that support.

Diamond Always Vibes
United States
Time spent using app: 4 months
DSers replied October 12, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2022

Le SAV est très réactif à chaque fois que j'ai eu un petit souci et le problème a été résolu en 10 secondes.

Zahros
France
Time spent using app: 8 months
DSers replied October 12, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 11, 2022

I had trouble setting up everything with DSers. I went to the DSers messenger and was connected with 'Helen' who took her time and helped me through everything. Helen was able to assist with everything and with superior knowledge of both systems 'Shopify and DSers'. Thank you Helen.

Ourfreevalentine
Australia
Time spent using app: About 2 months
DSers replied October 12, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2022

Atendente Mia atendeu super bem, bem atenciosa!!! O suporte ao cliente é muito bom, caso eu tenha mais algum problema, posso contatar o suporte e obter auxilio.

RaguiShop
Brazil
Time spent using app: 4 months
DSers replied October 12, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2022

Great tool with great support team. Special thanks for Mia, because I sent many doubts and she solve it all faster.

Inova Lar Variedades
Brazil
Time spent using app: 6 months
DSers replied October 10, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2022

Helen, muito obrigado por me ajudar na minha primeira venda. Excelente atendimento!!!!!!!!!!!!!!!!!

Primax Importado
Brazil
Time spent using app: 4 months
DSers replied October 10, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team