Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 21, 2023

I have been using dsers for a few months now, and I am very happy with it. It makes importing products from AliExpress so easy and fast. I can edit product details, prices, variants, and images in bulk. I can also sync my orders and track my shipments with just a few clicks.

The best part is the customer service. They are very responsive and helpful. They always answer my questions and solve my issues quickly. I especially want to thank Eden, who helped me with a problem I had with my shipping settings. He was very patient and professional, and he fixed the problem in no time.

I highly recommend this app to anyone who wants to dropship from AliExpress. It will save you a lot of time and hassle. Thank you dsers team for creating such a wonderful app!

YUMA
Germany
8 months using the app
DSers replied August 23, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 18, 2023

COOL

Universalease
United States
10 days using the app
DSers replied December 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Nota 1mil !!!
Resolveu meu problema Rapidão!!!
Atendente: Sandy

Paopi
Brazil
17 days using the app
DSers replied April 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2023

The DSERS app is great and so intuitive. I'm on the free plan at the moment but will definitely upgrade when increasing sales.

The customer support team are the best I have come across - always happy to help, very quick to look at queries. I haven't contacted them about an issue yet, all just me learning the system and they are lovely. Especially Arwen who was very helpful, quick to look at my questions and gives a thorough response.

Thanks DSERS team!

The Office Hacks Hub
United Kingdom
6 months using the app
DSers replied August 31, 2023

Hi,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Sehr freundlich Support-Team. Weiter so...

Sportgadget
Switzerland
7 days using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2023

Isak - Thank you for assisting me with my issue and questions!

Squeaky Bank Cleaning Solutions
United States
3 months using the app
DSers replied November 16, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Un grand merci à Krystal pour son assistance rapide et efficace.

TikStore.fr
Switzerland
5 months using the app
DSers replied January 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

O aplicativo é fantástico, resolve muita coisa em poucos segundos.
E pra tornar ainda melhor, o atendimento é rápido e simplificado.
recomendo.

Quero ressaltar a imensa gratidão pela atendente Sandy ter solucionado meu problema. Parabéns! Atendimento show!

Narfetiti Joias
Brazil
About 2 hours using the app
DSers replied April 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 7, 2023

Zoe was very helpful and friendly! more people like her

Easy 30
Portugal
3 months using the app
DSers replied November 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2023

Ralla was super helpful and patient while I was experiencing trouble with my aliexpress account with dsers. I spent a lot of time trying to fix the issue on my own before i finally reached out to support because I thought it would be a headache trying to get them to help but I was wrong! I was so happy to be able to resolve my issue with ease and fast using the messenger chat function. ...

HipSit™
Israel
5 months using the app
DSers replied September 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team