Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 5, 2024

ótimo atendimento, educado e gentil.

Vitória Vaidosa
Brazil
About 2 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Lily Is Amazing person helped me to fix My problems
and it was nice and respectful person I highly recommended to work with her
thanx for your help I really appreciate it

MORCKL
United States
About 1 year using the app
DSers replied October 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Boa tarde galera! Vim aqui deixar minha avaliação sobre a minha experiência com a Dsers, desde quando comecei a usar o app na loja shopify nunca tive problema, ao acessar o aplicativo começou a aparecer um erro e entrei em contato com o suporte na mesma hora e fui atendido em poucos minutos pelo Lennon, que me atendeu com atenção e explicou tudo certinho, for fim resolveu o problema na hora. Recomendo demais. parabéns pelo atendimento Lennon!

Santta Maria
Brazil
3 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

No words to describe what Serein (from Dsers) has done for me. I had a customer waiting for my answer to a problem that had occurred with her order and I didn't know what was happening. Serein was online with me and showed me the way to make one more customer happy. Thank you very much indeed, Serein. You are the best!

vamdashop.com
Brazil
Over 1 year using the app
DSers replied September 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 30, 2023

I’m writing for Alice, the best DSers staff, who helped me, patiently, proactively and with genuine attention to answer and solve all my questions.

Pet’sGo!
Australia
3 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2023

As an absolutely new user I had some problems with understanding the settings in my Dsers account, very thankful to Selena for clearing up details for me!

Polar Petz
Kazakhstan
About 2 months using the app
DSers replied November 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2024

service technique vraiment très réactif, problème résolut en même pas 10 mn mérite une note de 5 Etoiles

Toutlezen.com
France
3 months using the app
DSers replied January 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2023

This is the first time to used Dsers customer service. I was so lucky to be assigned una to help me. She is the best. so so patience and helped me phase to phase. she knows her job!thank you una. thank you Dsers

Salesot
United States
6 months using the app
DSers replied November 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

5/5 Tiffany, great patience and great support!

PlayAction
Sweden
12 days using the app
DSers replied January 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Olivia was a great help to me. She helped me with all my questions and gave great service!

Kitteri
United States
4 days using the app
DSers replied December 17, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team