Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 18, 2024

What an amazing service! Thanks to Aimee's caring support, my problem was solved in just a minute! I couldn't have done it without you guys. This was a great first experience and I'm looking forward to our partnership!

Gatto Mart
Georgia
DSers replied March 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Faced with the problem of replacing stores, but wrote to support within one minute I was answered, quickly resolved the situation, and explained many issues. Special thanks to the manager Lucy!

SIPOSUTY
Poland
2 months using the app
DSers replied October 30, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 29, 2023

Super satisfeita com o atendimento da Lucy, tirou todas as minhas dúvidas e me ajudou de forma prática e muito rápida.

Loja VIAMI Brasil
Brazil
2 months using the app
DSers replied November 30, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Dsers is amazing and really usefull app with the best support in the world - Sherry helped me with all my questions really fast and helped to solve my problems, not only with DSers. Huge thanks for your work <3

Smart Features
Poland
9 days using the app
DSers replied November 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 5, 2023

Very effectively assisted by Lucy. Was able to help me with the setup I needed in a short period of time. Thank you very much.

The Place Toronto
Canada
Almost 2 years using the app
DSers replied October 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2024

Ganz toller und schneller Service von Neva! Vielen Dank für die schnelle Problemlösung.

Kaffee Barista ( 2023 - 254 )
Germany
2 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Sylvia, a melhor atendente de todas, resolveu meus problemas todos
Por favor promovam essa pessoa incrivel e educada

Central Sahara
Brazil
15 days using the app
DSers replied April 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Nota 1mil !!!
Resolveu meu problema Rapidão!!!
Atendente: Sandy

Paopi
Brazil
17 days using the app
DSers replied April 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2023

Emma was great and patient!!

Grace's Boutique
United States
23 days using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2023

Very helpful customer service, Via was very knowledgeable when helping me out!

SpeedStars
United States
7 months using the app
DSers replied November 5, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team