Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 14, 2024

Precisei de ajuda e fui prontamente atendida, sensacional obg Cynthia

MF DROP STORE
Brazil
23 days using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

W selena customer service :)

ExternalLoveJewels™
United States
3 days using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2023

Ran into technical difficulties. They replied on Messenger in minutes and Wendy fixed it quickly. For a free app, that's insane customer service.

eddy.
United States
About 1 year using the app
DSers replied October 25, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2023

DSers offer one of the best customer support there is, and handle problems with a very nice and friendly manner, what more can you ask for.

Branodo
Australia
About 2 months using the app
DSers replied October 23, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 15, 2023

An amazing experience . Cat helped me out in every possible way to map my product. Being very new to the business but when you find people like Cat it further motivates you. Thank you so much , keep doing the good work Cat.

VICARI
United Kingdom
Over 1 year using the app
DSers replied August 16, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 11, 2023

I contacted DSers help on Messenger. Even though they said they had a delay in wait times, I got Lucas in less then a minute. He was very thourough and checked everything for me. I finally got everything working right. Lucas was very patient and helpful. Great experience!

BuythePossible
United States
About 1 month using the app
DSers replied October 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2023

I am so satisfied with their customer support. Especially thanks to Isla, she knows the system well and can solve my problems quickly, I believe for other customers too. 10/10 service. 120% recommended Dsers!

PlushPond
Malaysia
6 days using the app
DSers replied November 14, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Great customer service very knowledgeable and helpful. Policy was specific to my needs.

MiniPRINTER
Australia
4 months using the app
DSers replied October 29, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

What an amazing service! Thanks to Aimee's caring support, my problem was solved in just a minute! I couldn't have done it without you guys. This was a great first experience and I'm looking forward to our partnership!

Gatto Mart
Georgia
DSers replied March 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 25, 2023

Olivia did a good job; she spends a lot of time with me, and she had patience. Thank you and continue with the good work.

Mireilleshop
United States
2 months using the app
DSers replied October 26, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team