Reviews (29,987)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

July 8, 2024

J'ai été accompagné par Sandy qui m'a expliqué efficacement comment gérer mon problème de Bundle. Très professionnelle et sympathique, j'ai compris rapidement comment faire ce que je voulais. Je recommande fortement !

Umbraphone
France
14 days using the app
DSers replied July 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 23, 2024

My experience with the customer service was really good. Isla was very patient and precise. Their support was extremely helpful. Highly recommended! Thank you.

The Pandoow
Australia
3 months using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2023

My review is for Amity. He did an excellent job on assisting me to place my very first order. I had no clue on what I was doing. He made sure that I placed my first order with utmost ease. I would highly recommend Amity he has exceptional customer service skills.

Alluring Fashions & Accessories
United States
11 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Thanks so much Eden for everything and your assistance for good customer services and everything you did, You already make my day and fix everything...DSERS. EDEN is the best.. made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Eden took time to find a solution for the problem. He took me through the process step by step and shown me how to map my orders. Without her I could not have

PetAcademic
Australia
5 months using the app
DSers replied December 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

thank you, Vivian, for the best service
you are so good with me
thank you

4Season Attire
United Kingdom
6 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 30, 2024

The DSER app has been a tremendous help with my business. It integrates seamlessly with my Shopify store. The DSERs employees are so helpful. I get help within seconds. Shout out to Chrissy for helping me map an order so I could get the product to my customer ASAP. I love DSERs.

Thicc & Curvee
United States
Over 2 years using the app
DSers replied January 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

شكرا جزيلا لكم

MODERN ELECTRPNICS
Malta
About 1 month using the app
DSers replied August 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Canada
3 months using the app
DSers replied April 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 2, 2024

Great Great app and people to work with and great support team, easily reachable. Ralla from DSers was really helpful and easy to communicate and guided correctly to make changes and billing inquiry.

Tot Batot Kids Fashion
Canada
8 months using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 27, 2024

i was really glad to chat with Chrissy he fixed my error very quickly that i was facing while working on my store.

ignitiks
Canada
About 1 month using the app
DSers replied April 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team