Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 16, 2024

Eu estou muito satisfeita e recomendo 100% esta aplicação. Agradeço o Ivan pelo seu profissionalismo e sensibilidade. Ajudou-me a resolver meu bloqueio na minha loja. Muito obrigada

Obsession Beauty
Portugal
5 months using the app
DSers replied June 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 22, 2024

Sehr schneller Support und gute App

Cudled.
Germany
19 days using the app
DSers replied July 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Rita is a very nice person, thank you for the support

gamoki
Germany
5 months using the app
DSers replied June 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Muito bom! Esclareceu minha dúvida! Parabéns! Krystal

Minha loja
Brazil
6 months using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 7, 2023

I had the pleasure of working with Vivian on an issue I encountered while attempting to purchase from aliexpress after an order came through my store and she was very helpful and knowledgeable about the DESERS system. She easily help me navigate to get my issue resolved.

Jaden's Brand
United States
8 months using the app
DSers replied December 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Sherry from DSers absolutely is wonderful. She knows her job, fast, professional and very welcoming. I should get some information in DSers, I left a message there and very quickly she reacted and explained to me what I needed. I am completely satisfied with her service. Thanks to DSers and thanks Sherry

Merezis
United States
About 1 month using the app
DSers replied April 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
Brazil
4 months using the app
DSers replied April 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Dsers Is awesome, and so is there team! I was helped promptly by there member Irene, and couldnt be happier! Thanks Dsers and Irene.

Stand For Red
United States
3 months using the app
DSers replied May 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Como eu sou novo por aqui, eu tive uma experiência muito boa com a atendente que me ajudou e me orientou. Estou muito satisfeito. parabéns

Sou Ofertas
Brazil
19 days using the app
DSers replied June 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Mr. Vivian did a great job at answering all my questions and he was kind through all conversation. Great customer service From Vivian :) Hope he will get promoted

My Rose Box
Poland
2 months using the app
DSers replied May 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team