Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 25, 2024

First of all, the response time was super fast! The issue was solved immediately by Raphael, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

Elybliss
Australia
8 months using the app
DSers replied March 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 11, 2024

rapide, attentife,efficace, merci pour cette expérience

Beaurricoiff
France
4 months using the app
DSers replied August 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 25, 2024

sao os melhoreno suporte nao tinha achado isso antes muito satisfeito

#jota fiuza

a atendente sandy foi top em me ajudar e explicar tudo com muita dedicaçao.

johnny musicc outlet
Brazil
3 months using the app
DSers replied June 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 17, 2024

I encountered some connectivity issues with my products, but working with DSers was an absolute breeze. They were quick and incredibly attentive to every detail.

Kicks Shoelaces
Australia
Almost 2 years using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2024

perfecto servicio muy contento con la atencion

good live 26
United States
3 months using the app
DSers replied August 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Rita helped me out a lot with bundling my items through DSers, i forgot to check mark something in the settings that didn't allow me to sync my inventory with my shopify account, thanks so much Rita!

Hydro Flora™
United States
About 14 hours using the app
DSers replied June 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

As a first time dropshipper struggling to set up my store Lilly was kind patient & knowlegable! She saved me hours in trying to figure out all of the little things you need to know setting up my store & im super grateful!

Kidchella
Australia
7 months using the app
DSers replied March 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2024

Muy buen servicio, excelentes y muy rapidas respuestas de Blanca

Korazte
Mexico
16 days using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Great and very fast Customer Service, especially from Isla

DENIMDUKE
Canada
3 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Customer Support rep was friendly, knowledgeable, and Professional!
In addition to explaining the information I requested, Lena also provided illustrations of what to look for, which made the process as smooth as Oasis.

Best E-Com DeaLs
United States
10 months using the app
DSers replied March 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team