Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 10, 2024

Maria was very prompt and helpful, great service!

My Store
Australia
16 days using the app
DSers replied June 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Today we had an amazing customer service experience with Villanelle! She was fabulous! We were having an issues placing an order, and she tried everything to get us connected, which she did! I had to leave in the middle of the chat, and she stayed on, helping other people while I was gone and then helped me again! I have never had anyone do that for me before. Definitely a 5-star customer service representative!!

Snickby | Your Pet's Favorite Store
United States
6 months using the app
DSers replied May 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Dsers Is awesome, and so is there team! I was helped promptly by there member Irene, and couldnt be happier! Thanks Dsers and Irene.

Stand For Red
United States
3 months using the app
DSers replied May 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2024

Thank you so much to help me Jully, excellent service

ELEZY
Spain
Over 1 year using the app
DSers replied May 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

Great product and the suport from Bianca was absolutley amazing

ProjectoVision
Australia
8 months using the app
DSers replied May 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Exceptional Service Beyond Expectations!

From the moment I initiated the chat, I knew I was in capable hands. The representative Jully, with their prompt and courteous greeting, set the tone for a truly remarkable customer service experience. Their ability to not only swiftly understand my issue but also to empathize with my situation was nothing short of impressive.

Serendipity Finds
United States
5 months using the app
DSers replied May 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 29, 2024

Great app and Isla supported me with 5 star rating!!

Skosnören
Sweden
3 months using the app
DSers replied May 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Sherry was knowledgeable, quick, and helpful. She resolved my issue and was very kind. Thank you for the support.

Momzy
Switzerland
About 1 year using the app
DSers replied May 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Excellent service from Isak, Provide the right guidance:)
hope we work more together in the future

05boutique
France
About 2 months using the app
DSers replied June 2, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Very good communication and support very fast

QuickCart
Egypt
3 months using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team