Reviews (29,851)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

June 4, 2024

Atendente Ivan da equipe de suporte do DSers foi muito atencioso e respondeu com claresa todas as minhas dúvidas. Parabens!

Barazull
Brazil
3 months using the app
DSers replied June 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 24, 2024

Great Service!

GIZMOZ
Netherlands
25 days using the app
DSers replied June 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2024

The Best Customer Service ever. Big thanks for the patience especially for Isla )) she is very pretty and cute. Wish you all the bests!!! Thank you very much!!

Bunny Baby Store
United States
4 months using the app
DSers replied April 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 13, 2024

I've been using DSers for a while now, and I can confidently say it's been a game-changer for my dropshipping business on Shopify. The platform is incredibly user-friendly, making it easy to find and import products from AliExpress. But what truly sets DSers apart is their outstanding customer support.

Recently, I encountered a bit of a snag with order fulfillment. Thankfully, Rfimp from the DSers team jumped in and went above and beyond to help. They were incredibly patient, knowledgeable, and guided me through the process step-by-step until everything was resolved. Their prompt and friendly assistance saved the day!

TushyTech
Australia
2 months using the app
DSers replied March 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2023

My hat's off to Sandy!!! I am new to the eCommerce business. That being said, I've had quite a few bumps in 'my' new road! Today was a doozy! I completely deleted one of my products and had no way of getting it back to my store. Having expended all my energy, I decided to try Dsers, help desk. Thank the Lord!!! Sandy came on board and walked me through...with illustrations. She also offered recommendation and illustrations to help improve upgrade my site. Thank you sooo much!!!

SixStrong
United States
5 months using the app
DSers replied December 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Gostei muito do atendimento da Chrissy, resolveu minha duvida em pouco tempo. esta de parabéns o atendimento nota 10!!

Zurc Express
Brazil
3 months using the app
DSers replied June 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 30, 2024

Just had assistance from Lennon on the chat line and so happy with the service. Over and above expectations.
Thx so much.
Shelley

LAVISH STYLE ONLINE
Australia
About 2 years using the app
DSers replied April 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Sandy helped me a lot. Great service and customer support. She guided me very clearly and patiently. This app is very easy to use and fulfillment. Love Dsers

uniquehomegadget
Vietnam
About 2 months using the app
DSers replied May 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

These last few days over the hollidays I've tried to get in touch with crypto.com, paypal, my shit bank and amazon. Still wating, money stuck everywhere.
Didn't have high hopes to get in touch with Dsers, But before i colud even send a screenshot after sending the description of the issue, Emma came to the rescues and sorted my shit out within minutes, 5/5
Also, the whole app is pretty damn good.

StellarSecret
Australia
7 months using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 13, 2024

une question une réponse moins de 5 minutes problèmes réglées explication par messages et par photos que demander de plus ? service au top que ca continue
merci Olivia

Infini-3D
France
5 months using the app
DSers replied May 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team