Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 17, 2024

I encountered some connectivity issues with my products, but working with DSers was an absolute breeze. They were quick and incredibly attentive to every detail.

Kicks Shoelaces
Australia
Almost 2 years using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

The Live Chat is great - Wendy answered my question quickly and professionally!

Sage & Ivy Wellness
United States
7 months using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Awesome service!

Kawaii Dreamland
United States
7 months using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2024

Hallo ,

this services is very helpful and quick response.

i am very happy from this Service ✌️

Mayolin
Germany
7 days using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 11, 2024

I had trouble figuring out how to show my product on my online store. Thanks to Adele from costumer service that took the time to make sure that I had help. DSers costumer service is excellent.

Alto Nova
United States
2 months using the app
DSers replied April 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 13, 2024

Colleen helped me quickly solve the issue. Much appreciated!

Ottoda
Australia
21 days using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Today I was helped by Irene about a product I couldn't find anymore, she's been on top of it!!

WonderKidz Shop
United States
About 2 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 27, 2024

I recently reach out to Dsrs customer support for assistance with an issue I was having with an order that we placed, and had the pleasure of being assisted by Sandy, I need it help with processing order through Dsrs Sandy provided me with exellent support that exceeded my expectations. From the moment I initiated the chat, Sandy was prompt, courteous, and highly knowledgeable. Thank You Sandy.

Velozzo
United States
6 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 7, 2024

I'm currently using a free plan. It was recommended to me by a dropshipping educator, and I could easily understand why it's a great choice. I needed some customer support because of the Chinese New Year, and Ralla has been helpful and answered all my questions. As my store grows, I will upgrade my plan. Thank you for making dropshipping much easier and more reliable!

Be Budgety
Serbia
6 months using the app
DSers replied February 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2023

What I like about this app is the Free unlimited plan that helps you to build up your store do ads and make sales and then upgrade to other paid plans for better services, end to end it's a complete tool and has very fast and good customer support for any question .

Mayani Moda
Australia
4 months using the app
DSers replied December 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team