Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 6, 2023

Neva was great this morning, knowledgeable and friendly. Thank you

The Organizer Portal
Australia
4 months using the app
March 20, 2024

La antencion fue muy rapida , muy amable y mur acertada.

Pawpette
Mexico
9 days using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

I confess that I've been trying to create creatives for products downloaded through Dsers for a few months now, but I couldn't do it at all. finding suppliers I've already tried communicating with the support team for the course I'm taking and eventually they ask me to get in touch with the Dsers Team. Luckily for me I found an assistant who was very patient with me, and waited as long as necessary for me to do everything I needed through the application, supporting me the entire time. I confess that I am more than happy that she helped me with so much effort. I thank you. the entire Dsers Team, my assistant's name is “Serein” thank you “Serein” for your time and dedication to me, I hope to be lucky enough to meet you again in the next opportunity, a big hug from the entire Team with LOVE Paulo...

futuroshop explosão
Brazil
2 months using the app
DSers replied September 25, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2023

i had issue, and i could not see my product. from the support team solved the problem in 10 minute, it is the fastest solving problem ever i saw!

LastfoRA
United Kingdom
3 months using the app
DSers replied October 22, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 5, 2023

i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.

Brasil Tendências
Brazil
Almost 3 years using the app
DSers replied September 6, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Isak es una maquina, me ha resuelto mi problema en 2 minutos!!!

NI LO PIENSES
Spain
1 day using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Sandy was excellent. Good communication, fast response. She was friendly, professional and found the issue. She walked me through step by step until I got to the solution. Now my shop is up and running! Thank you

Patrik's Studio
United States
28 days using the app
DSers replied October 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 1, 2023

i Was struggling when i got the order on my Store , Lily Guide me perfectly how to do next step and she perfectly help me to fulfill order ,

Thank You Lily For Your Help

themiraclebrands.com
United States
8 days using the app
DSers replied November 2, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2024

Excelente atendimento da Olívia! Gratidão pela ajuda e suporte!

Blessed Shops
Brazil
Over 1 year using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2023

100% satisfied. Got everything fixed and reconnected. Sandy is the best !!!

David's Cove
United States
6 months using the app
DSers replied November 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team