Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 13, 2024

Lucy did a great job providing information and resources to help figure out my issue. She was patient, knowledgeable, and very kind. Thank you again for all your help!

CocoaBear Kidswear
United States
Over 1 year using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 14, 2024

Great help. Sherry was able to explain the information I need and provided step by step on how Dsers and Alie express works

ONALUXE
United States
10 months using the app
DSers replied April 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 3, 2024

Holly was quick to respond and she gave me the way to do things. She knows what she is doing. Thank you.

Cuisine Saveurs
Canada
4 months using the app
May 19, 2024

t was really perfect, especially Mr. Aimee. Great help

Phoenix Trend
Germany
4 months using the app
DSers replied May 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 15, 2024

Amazing service, makes importing items super easy instead of creating products manually from Aliexpress. But the best part of it all, is their 24/7 live chat service. Not matter the issue, they are always there to help and solve any issue. Rita, recently helped me work an issue and solved it in less than 10 minutes. Super fast and great support!

TickleTrunkShop
United States
4 months using the app
DSers replied February 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Had an item that was out of stock and were able to find it again and AliExpress, specifically Lucy, helped us out of a mess. She was able to confirm that the order was placed and on it's way. But not quite that simple, I think she had to re-map the item. Anyway, Lucy was AWESOME...we couldn't have completed this order without her!!

My Home Canning Supplies
United States
About 1 year using the app
DSers replied December 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2024

The service representative Celia has a very good attitude. She immediately resolved my issue and responded very efficiently. This app is very user-friendly.

SpiritGuidanceCrystals
United States
6 days using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2024

Thank you so much to help me Jully, excellent service

ELEZY
Spain
Over 1 year using the app
DSers replied May 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 1, 2024

Rin really helped me. He took his time and really im very very satisfied with the service. He was really there and didnt even waste time in responding to me. Thank you very much and i will always recommend "Dsers"

ILLUMINATING JEWELS
United States
10 months using the app
DSers replied April 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 6, 2024

Irene helped me with a order. Very good service:)

Active ballance
Norway
Over 1 year using the app
DSers replied May 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team