Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 9, 2023

very fast service......
in seers i had a problem with the prices update that comes from the supply's didn't know what to do and the support fix that right a way...
thanks a lot i am happy with your service....

Magic Pool Party
Israel
About 1 year using the app
DSers replied August 10, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

El servicio al cliente con DSers es excelente. Lucia respondió a mis preguntas via Messenger y solucionó todos mis problemas en cuestión de minutos. Definitivamente lo recomiendo.

Clothe Me Daddy
Switzerland
6 days using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 21, 2023

Realy good spport from Jully, thank you again!

ChairUp
Netherlands
9 months using the app
DSers replied October 22, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 15, 2023

Impressionado pela rapidez com que o meu problema foi resolvido. Parabéns para a Isla pela prestatividade.

Minha loja
Brazil
About 2 months using the app
DSers replied November 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2023

had some questions about fulfilling orders through dsers and Serein was absolutely amazing! 10/10 for the support and thank yall so much!

PortaVolt
France
3 months using the app
DSers replied October 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2023

Lennon was extremely helpful and solved my issue.

BioPulse
Australia
2 days using the app
DSers replied November 27, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2023

Cynthia is the best!!! She was super helpful.

Sparq
Czechia
4 months using the app
DSers replied November 6, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Olivia is TOP, resolve my problems in the Dsers

godynzz
Brazil
14 days using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2024

Great help, Cynthia, thanks:)

Purrfekt Hjem
Norway
About 2 hours using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.

Military Overstock
United States
Over 1 year using the app
DSers replied September 13, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team